Muge Cengil
Gaithersburg,MD
Summary
Detail-oriented and dedicated Relationship Banker with over 2 years of experience at Bank of America. Known for accuracy, efficiency, and customer service. Recognized as a CTR Champion for outstanding compliance and attention to detail. Proven ability to foster client relationships, handle high-volume transactions and contribute to branch success. Seeking Senior Banker role to leverage skills and deepen impact on team performance and client satisfaction
Overview
3
3
years of professional experience
Work History
Relationship Banker
Bank of America
09.2022 - Current
- Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally,
- Strengthened client relationships by providing personalized banking solutions and excellent customer service.
- Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
- Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.
- Expanded client base through effective networking and referral generation, leading to increased business opportunities.
- Analyzed customers' financial information to deliver personalized account guidance.
- Assisted clients in navigating complex banking services, making their banking experience smoother.
Real Estate Agent
Keller Williams
05.2022 - 09.2022
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Communicated with clients to understand property needs and preferences.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Conducted comprehensive market research to identify emerging trends, enabling clients to make informed investment decisions.
- Tailored communication style to meet diverse client needs, building trust and rapport.
Education
Some College (No Degree) - Psychology
Montgomery College
Rockville, MDReal Estate License Course
12.2021
High School Diploma -
Col. Zadok Magruder High School
Rockville, MD05.2013
Skills
- Relationship building and management
- Sales expertise
- Financial services
- Money handling
- Financial planning
- Loss prevention
- Portfolio management
- Time management
Languages
Turkish
Native or Bilingual
English
Native or Bilingual
Timeline
Relationship Banker
Bank of America
09.2022 - Current
Real Estate Agent
Keller Williams
05.2022 - 09.2022
Some College (No Degree) - Psychology
Montgomery College
Real Estate License Course
High School Diploma -
Col. Zadok Magruder High School
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