Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mugil Malai

Westford,MA

Summary

Well experienced individual, skilled at communication and customer service through various different experiences. Hard worker with great listening skills who is able to manage himself and create collaboration to increase overall functionality in the workplace. Able to stay focused on tasks for the necessary duration and foster a great work environment with a dedication to doing everything in a nice and concise manner.

Overview

4
4
years of professional experience

Work History

Cashier, Sales Associate

Nordstrom
Burlington, MA
11.2018 - 06.2019
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions, and offered product advice.

Salesperson

Nordstrom Rack
Burlington , MA
11.2015 - 03.2017
  • Resolved customer complaints promptly and efficiently.
  • Advised customers on the latest product features and benefits.
  • Collaborated with team members to develop effective sales plans.
  • Educated customers about products and services offered by the company.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Negotiated deals and handled complaints or objections.

Education

High School Diploma -

Lawrence Academy
Groton, MA
07-2015

Skills

  • Interpersonal Communication
  • Problem-Solving
  • Work Ethic
  • Attention to Detail
  • Emotional Intelligence

Timeline

Cashier, Sales Associate

Nordstrom
11.2018 - 06.2019

Salesperson

Nordstrom Rack
11.2015 - 03.2017

High School Diploma -

Lawrence Academy

Similar Profiles

CREATE PROFILE
Mugil Malai