Muhammad A. Basbeth
Bellevue
Summary
Dynamic Facility Manager with a proven track record at CWD Group, adept at enhancing operational efficiency and ensuring safety standards. Skilled in advanced Excel and project management, I excel in vendor coordination and client communication, driving satisfaction and retention. Successfully led marketing strategies for Hidden Auto Detailing, generating consistent inbound leads.
Overview
9
9
years of professional experience
Work History
Facility Manager
CWD Group
Seattle
06.2025 - Current
- Lead daily operations at the Manhattan Condominium.
- Support building operations for a 50 unit condominium, while coordinating multiple vendors, contractors, and external partners.
- Ensure clean and safe environment of the interior common areas of the property by following set procedures and standards.
- Communicated professionally with property owners and residents, addressing concerns, and escalating issues to management as needed.
- Conduct regular property inspections for safety and quality control.
Founder
Hidden Auto Detailing
Seattle
06.2023 - Current
- Launched and operated a seasonal mobile auto detailing service, serving clients across King County.
- Led the marketing strategy across Google, Facebook, and Instagram, generating consistent inbound leads and 5-star reviews.
- Managed all business operations including scheduling, customer communication, inventory, and vendor coordination.
- Developed marketing strategies to promote services and attract new clients.
- Built strong relationships with clients to enhance customer satisfaction and retention.
Porter/Engineer at The Emerald
CWD Group
Seattle
02.2024 - 06.2025
- Collaborated with building engineers to address non-routine maintenance, and prioritize work orders effectively.
- Supported engineering and operations at The Emerald, a 265-unit luxury high-rise, ensuring smooth coordination between building staff, contractors, and vendors.
- Ensure a clean and safe environment in the interior common areas of the property by following set procedures and standards.
- Communicated professionally with property owners and residents, addressing concerns and escalating issues to management as needed.
- Managed supplies and equipment inventory to ensure availability for daily tasks.
Sales and Marketing Manager
360 Traders
Bellevue
09.2022 - 06.2023
- Recorded furniture purchase orders and verified details of received order, documenting order number, condition, and markings for weekly orders by creating an Excel.
- Conducted market research to identify consumer trends and competitor strategies.
- Organized and prioritized purchase orders, monitor inconsistencies, price changes, and vendor back-orders.
- FIRAASH and LAZZONI Furniture
- Developed marketing strategies to enhance brand visibility and market reach.
Project Manager
Freelance
Sammamish
12.2016 - 08.2020
- Family-owned land development project. 2.5acre land and zoning R-4.
- Implemented pre-construction quality plans, managed all necessary permits, and executed a comprehensive construction quality management program.
- Developed and maintained critical project documentation, ensuring compliance and efficient tracking.
- Coordinated schedules and resources to ensure timely project completion.
Education
Master Science - Business Analytics
California Institute Advanced Management
Alhambra, CA06-2026
Bachelor of Arts - Media and Communication
University of Washington
Bothell, WA06.2019
Skills
- Advanced Excel and MS Suite
- SQL and Tableau
- ERP (Odoo) proficiency
- Beginner Python
- Leadership and adaptability
- Communication skills
- Project management
Websites
Leadership
PERMIAS Seattle – Director of Operations (Spring 2020 – Spring 2022)
• Organized annual event supporting local Indonesian food and artists in Seattle, resulting in 1000+ transactions.
• Oversaw team of 10 creative representatives, delivering impactful events/programs and achieving 100 annual membership growth for PERMIAS Seattle.
Indonesian Student Organization (Shoreline Community College) – President (Fall 2018– Spring 2019)
• Collaborated with Shoreline's student government to promote diversity culture through annual sports events involving 50+ participants.
• Marketed two fundraising activities obtaining over 100 orders for each, generating about $1500 of revenue per activity.
Timeline
Facility Manager
CWD Group
06.2025 - Current
Porter/Engineer at The Emerald
CWD Group
02.2024 - 06.2025
Founder
Hidden Auto Detailing
06.2023 - Current
Sales and Marketing Manager
360 Traders
09.2022 - 06.2023
Project Manager
Freelance
12.2016 - 08.2020
Master Science - Business Analytics
California Institute Advanced Management
Bachelor of Arts - Media and Communication
University of Washington