Muhammad Abdullah
Chandler,AZ
Overview
4
4
years of professional experience
Work History
Teacher
Islamic Center Of The East Valley
Chandler, Arizona
12.2021 - Current
- Cultivated strong relationships with students, parents, and colleagues by maintaining open communication.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Designed and implemented engaging lesson plans tailored to meet the diverse needs and learning styles of students.
Global Operations Summer Analyst
Bank of America
Chandler, Arizona
06.2025 - 08.2025
- Analyzed insurance and escrow-related complaints, identifying trends and root causes to support regulatory reporting, and improve customer experience.
- Created and delivered a presentation to senior managers, highlighting process gaps, and recommending operational improvements; received direct positive feedback from leadership.
- Collaborated with cross-functional teams to streamline complaint classification, ensuring accurate tracking of premium increases, and other high-impact issues.
- Conducted data reviews to evaluate the timeliness and accuracy of key operational processes, helping to reduce compliance risks.
- Gained exposure to global operations strategy, including risk mitigation, process optimization, and client servicing enhancements.
Financial Transfer Specialist
Discover Financial Services, DFS
Tempe, Arizona
03.2023 - 02.2024
- Contributed to a positive work environment through effective communication, teamwork, and proactive problem-solving initiatives.
- Facilitated audits successfully by preparing necessary documentation and providing prompt responses to auditor inquiries, ensuring internal controls were maintained for all processes.
- Supported back-office operations through meticulous record-keeping practices, assisting with the maintenance of accounting records, and ensuring data integrity within the system.
- Corresponded with internal and external customers via telephone, in writing, and in person to address inquiries and resolve issues, while preparing organized workpapers and documentation.
Education
Bachelor of Science - Finance
Arizona State University
Tempe, AZBachelor of Science - Political Science
Arizona State University
Tempe, AZSkills
- Microsoft Office
- Financial reporting
- Customer service
- Presentation skills
- Team collaboration
- Data analysis
Timeline
Global Operations Summer Analyst
Bank of America
06.2025 - 08.2025
Financial Transfer Specialist
Discover Financial Services, DFS
03.2023 - 02.2024
Teacher
Islamic Center Of The East Valley
12.2021 - Current
Bachelor of Science - Finance
Arizona State University
Bachelor of Science - Political Science
Arizona State University
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