Muhammad Adeyemi
San Antonio,TX
Summary
Experienced System Administrator with 5+ of experience managing and maintaining complex IT systems. Seeking to transition into an AWS Solution Architect or AWS Cloud Engineer role where I can leverage my technical expertise and experience to design, implement, and maintain AWS solutions.
Overview
5
5
years of professional experience
2
2
Certification
Work History
System Administrator
Tenet Health
San Antonio, TX
05.2022 - Current
- Developed software scripts to complete daily tasks, reducing the time for completion from 1+ hr to 10- minutes.
- Configured, installed, and maintained hardware and software equipment, including routers, switches, and
network appliances, while upgrading 300 workstations’ operating systems at 5 locations to maintain efficiency. - Created an effective and productive online documentation platform to help employees resolve daily issues.
- Served as the Tier-2 point of contact for researching,diagnosing, documenting, and resolving various issues.
- Collaborated with 20+ vendors to manage licensing/maintenance agreements and resolve IT-related issues.
- Trained over 400 employees on using Google Apps, imparting necessary knowledge, skills, and expertise.
- Collaborated with cross-functional teams to design and implement AWS solutions for clients
- Participated in the development and deployment of automation tools using Python and Bash scripts
- Monitored and analyzed system performance using AWS CloudWatch and other monitoring tools
- Conducted regular security audits to ensure compliance with company and industry standards
IT Support Engineer
Silver Ventures
San Antonio, TX
08.2019 - 05.2022
- Conduct troubleshooting to resolve IT-related and application issues for 2,000+ users
- Consistently meet call handling goals by closing an average of 47 calls per day with an 80% first call resolution ratio
- Developed and implemented an efficient ticketing system to monitor incoming service desk tickets, track incidents, and troubleshoot issues
- Provide clients with information on available upgrades and troubleshoot computer-related problems for internal and external clients
- Administer all aspects of active directory group policy such as creating and managing end-user accounts using active directory
- Diagnosed and resolved a range of software, hardware, and connectivity issues while delivering technical training on hardware/software to end-users
- Acted as a single point-of-contact for managing telecommunications, data networking, and other technology services from installation to maintenance
- Collaborated with cross-functional teams to develop and deploy automation tools using Python scripts.
Education
Bachelor of Science - Information Technology
The University of Texas At San Antonio
San Antonio, TX05.2022
Skills
- Proficient in AWS technologies such as EC2, S3, RDS, Lambda, and CloudFormation
- Strong understanding of networking protocols and technologies, including TCP/IP, DNS, VPN, and firewalls
- Experience with scripting languages such as Python and Bash
- Familiarity with DevOps tools such as Git, Jenkins, and Ansible
- Knowledge of virtualization and containerization technologies such as Docker and Kubernetes
- Experience with Windows and Linux operating systems
Certification
- AWS Certified Solutions Architect - Associate, Jan 2023
- Comptia Security+ Certification, Sept 2022
Projects
- Developed a Python script to automate the deployment of AWS resources
- Built a personal website using AWS S3 and EC2 services
- Created a Kubernetes cluster to host a personal blog
Timeline
System Administrator
Tenet Health
05.2022 - Current
IT Support Engineer
Silver Ventures
08.2019 - 05.2022
Bachelor of Science - Information Technology
The University of Texas At San Antonio