Muhammad AlHajHassan

Area Sales Team Leader

GlaxoSmithKline (GSK) / Naghi Bros.

Medinah, KSA

09.2009 - 09.2023

Oversaw a sales team of six responsible for promoting and selling over-the-counter dental products across the Middle East
This included wholesale to pharmacies and retailers
By leveraging team performance data and analytics, I gained valuable insights that informed our decision-making and ultimately led to business growth
To ensure our team provided exceptional customer service, responsible for recruiting and training new team members, conducted monthly and annual performance reviews, and set clear, measurable goals
Established performance measurement strategies, evaluated employee performance yearly, and identified areas for improvement
Prioritized tasks, monitored schedules, established quality assurance practices, and managed senior-level marketing and sales personnel
Created estimated promotion budgets, relayed requests and requirements from head office managers, and interpreted for area visits
To foster a productive team dynamic, regularly coached and trained team members, held team meetings to encourage idea sharing and best practices, and quickly resolved conflicts
Addressing problems head-on and implementing successful corrective actions
Maintained positive customer relations.

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