Muhammad AlHajHassan
Park Hills,KY
Overview
15
15
years of professional experience
Work History
Area Sales Team Leader
GlaxoSmithKline (GSK) / Naghi Bros.
Medinah, KSA
09.2009 - 09.2023
- Oversaw a sales team of six responsible for promoting and selling over-the-counter dental products across the Middle East
- This included wholesale to pharmacies and retailers
- By leveraging team performance data and analytics, I gained valuable insights that informed our decision-making and ultimately led to business growth
- To ensure our team provided exceptional customer service, responsible for recruiting and training new team members, conducted monthly and annual performance reviews, and set clear, measurable goals
- Established performance measurement strategies, evaluated employee performance yearly, and identified areas for improvement
- Prioritized tasks, monitored schedules, established quality assurance practices, and managed senior-level marketing and sales personnel
- Created estimated promotion budgets, relayed requests and requirements from head office managers, and interpreted for area visits
- To foster a productive team dynamic, regularly coached and trained team members, held team meetings to encourage idea sharing and best practices, and quickly resolved conflicts
- Addressing problems head-on and implementing successful corrective actions
- Maintained positive customer relations.
Receptionist and Customer Service
Khalid Idress Hospital
09.2008 - 08.2009
- Managing incoming patients, creating file records for new patients, directing patients throughout the hospital.
Skills
Inventory Management
Customer Relations
Organized
Goal Setting
Customer Service
Stock Management
Invoice Processing
Timeline
Area Sales Team Leader
GlaxoSmithKline (GSK) / Naghi Bros.
09.2009 - 09.2023
Receptionist and Customer Service
Khalid Idress Hospital
09.2008 - 08.2009