Muhammad Ali
WINDSOR MILL,MD
Summary
Dynamic and results-oriented professional with a proven track record at DoorDash/7-11/Ross/Amazon and Popeye.
Ability to react calmly and effectively in an emergency situation Strong ability to gather data, compiles information and prepares reports.
Enhancing customer satisfaction through efficient delivery services.
Skilled in quick decision-making and exemplary customer service,demonstrating reliability and a strong team ethic.
Significantly contributing to operational excellence and team targets.
Committed to providing exceptional service and fostering customer satisfaction through diligent and timely work.
Skilled in managing multiple tasks in fast-paced environment while maintaining high standards of accuracy and efficiency.
A competent & result oriented professional with rich experience in HSE field.
A strategic planner with competency in devising significant solutions implementing safety management systems for maintaining sound Health & Safety conditions.
Skilled in Facilitating Motivation Training Motivating Workforce, Soft Skills for Professionals, Stress Management.
Proficient in Conducting Site Inspection, Safety Audits & Risk Assessment to highlight the positive and improvement points & implementing various HSE measures to achieve high safety standards in the organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Dasher
DoorDash
01.2025 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Utilized GPS navigation tools effectively to minimize travel duration while maximizing delivery capacity.
- Navigated efficiently through various delivery routes for expedited service.
Warehouse Associate
Amazon Fulfillment Center
10.2023 - 08.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Store Stocker
Ross Stores
03.2020 - 05.2020
- Helped achieve company targets for shrink reduction through accurate record-keeping and stock management practices.
- Assisted in the training of new hires on proper stocking techniques, safety protocols, and store policies to ensure a consistent level of service across all team members.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
Night Shift Supervisor
7-eleven Convenience Store
08.2019 - 02.2020
- Conducted regular inventory counts to maintain accurate stock levels and minimize discrepancies.
- Managed cash register operations to ensure accurate transactions and excellent customer service.
- Operated equipment for product displays to enhance store presentation and accessibility.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Front Desk Receptionist
Popeye's
03.2019 - 07.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Ensure food is fresh and high quality
- Stock and organize inventory
- Maintain cleanliness and sanitation standards
- Follow safety and food handling procedures
- Serve customers with a friendly attitude
Education
Bachelor in Commerce - Accounting And Finance
University of Gujrat
Islamabad05-2011
Matriculation - Senior School Edu: Mathematics, Computer, Physics
F.G Public School
03-2008
Diploma Occupational Health, Safety & Environment - Occupational Health And Safety
Modern Institute of Informatics & Management
Ministry Of Foreign Affairs Islamabad Reg No:100102-2012
IOSH UK Certified - Occupational Health And Safety
Institution of Occupational Safety And Health
Kingdom Of Saudi Arabia, Cert No: 124499),10-2013
OSHA 30-hours US Certified - Occupational Health And Industrial Hygiene
Occupational Safety & Health Administration
Kingdom Of Saudi Arabia, Cert No: IS0SCOSH702002-2015
Skills
- Quick decision making,
- Patience and tolerance
- Reliability and punctuality, Safety awareness, Environmental consciousness, Customer service, Decision-making, Dedicated team player, Smartphone operation
- Clean driving record, Late shift availability, Loading and unloading
- Teamwork
Certification
MCITP (Enterprise Desktop Support Technician) course from Microsoft.
MS Office Course from Welfare computer center Islamabad.
FIRST AID and CPR (Heart Saver) Certification from Saudi Heart Association, Rabigh General Hospital, KSA
acid Fire Fighting & Rescues Training.
- Confined Space Entry Supervisor Training Certificate – Various accredited training centers or organizations.
- OSHA Certified
- First Aid Certification
- IOSH Certified
Languages
English
Full Professional
Hindi
Full Professional
Timeline
Dasher
DoorDash
01.2025 - Current
Warehouse Associate
Amazon Fulfillment Center
10.2023 - 08.2024
Store Stocker
Ross Stores
03.2020 - 05.2020
Night Shift Supervisor
7-eleven Convenience Store
08.2019 - 02.2020
Front Desk Receptionist
Popeye's
03.2019 - 07.2019
Bachelor in Commerce - Accounting And Finance
University of Gujrat
Matriculation - Senior School Edu: Mathematics, Computer, Physics
F.G Public School
Diploma Occupational Health, Safety & Environment - Occupational Health And Safety
Modern Institute of Informatics & Management
IOSH UK Certified - Occupational Health And Safety
Institution of Occupational Safety And Health
OSHA 30-hours US Certified - Occupational Health And Industrial Hygiene
Occupational Safety & Health Administration
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