MUHAMMAD BAKSH

(Client Intake & CII Support)

• Managed client check-in and queue coordination using computer systems to maintain accurate intake records.
• Assisted with name tag distribution and verification of client information for identification services.
• Supported completion and organization of client paperwork, ensuring accuracy and compliance.
• Shadowed Client Intake Interviews (CII) and assisted in gathering and verifying client information.
• Contributed to documentation and recordkeeping to maintain complete and organized client files.

• Provided front desk support by answering phone calls and responding to customer inquiries
• Maintained accurate sales, inventory, and customer records using computerized systems
• Processed cash and electronic payments while ensuring transaction accuracy
• Scheduled customer appointments for jewelry repairs and service pickups
• Organized client documentation and maintained confidential purchase records
• Demonstrated strong attention to detail in daily administrative operations.