Muhammad Danish
Everett,Washington
Summary
Business-minded Financial Wellness Banker bringing over two years of providing financial services to customers. Knowledgeable with keen eye for identifying financial needs and providing appropriate solutions. Respectful with sharp focus on customer research and informed discussions. Helpful New Accounts Representative committed to thoroughly interviewing individuals desiring to open new accounts. Skilled at explaining available banking services and preparing appropriate forms for new accounts. In-depth knowledge of sales and marketing procedures and techniques.
Overview
5
5
years of professional experience
Work History
Financial Wellness Consultant
Key Bank
05.2022 - Current
- Educate clients with setting and achieving goals such as their financial journeys
- Built strong and lasting relationship with clients through active listening and product
- Compiled data and information to prepare reports highlighting participant progress and success.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Mentored junior team members, fostering a culture of continuous learning and skill development.
- Built strong relationships with customers through positive attitude and attentive response.
Manager
India Bistro
01.2019 - 02.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Education
Full Stack Web Development -
Coding Dojo
Seattle, WA09.2022
Bachelor of Science: Computer Science -
Shah Abdul Latif University
06.2018
High School: Computer Science -
S M Govt Science College
Karachi, Pakistan08.2016
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- MS Office
- Analytical Thinking
- Strategic Planning
- Project Leadership
- Goal Setting
- Client Engagement
- Work Planning and Prioritization
- Continuous Improvement
- Business Analysis
- Processes and procedures
- Process Improvement
- Staff Management
- Cultural Awareness
- Management Coaching
Projects
Pet shelter, 2021, MERN-based app for community members to share resources as well as being able to adopt sheltered pets., Leveraged speed of single-page app development in React.js for fast, seamless UX., Optimized CRUD RESTful API significantly increasing throughput., Developed back-end with Express framework and MongoDB for their flexible structure and ease of data access. ChatApp, 2021, Java Personal chat-room application using Java, front-end., Created and linked four models using MySQL enabling individual users to chat with peoples., Encrypted the user password through the use of Bcrypt and hashing for user security.
Languages
English
Professional Working
Urdu
Professional Working
Punjabi
Limited Working
Hindi
Professional Working
Timeline
Financial Wellness Consultant
Key Bank
05.2022 - Current
Manager
India Bistro
01.2019 - 02.2024
Full Stack Web Development -
Coding Dojo
Bachelor of Science: Computer Science -
Shah Abdul Latif University
High School: Computer Science -
S M Govt Science College