Muhammad Faisal
Brooklyn,NY
Summary
Responsible Retail Operations Manager aiming to increase the value of the company through excellence. A thorough and organized professional with first-rate accounting and marketing abilities. Proficient in interacting with store managers and employees to communicate information effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Retail Store Supervisor
Amira Halal Meat Inc
Brooklyn, NY
08.2023 - Current
- Supervised and coordinated the daily activities of retail store associates.
- Scheduled staff shifts and monitored employee attendance records.
- Developed strategies to increase customer satisfaction, loyalty, and sales.
- Monitored stock levels, placed orders for new merchandise, and received deliveries.
- Maintained accurate records of inventory transactions and processed returns and exchanges.
- Resolved customer complaints in a timely manner while maintaining positive relationships.
- Assisted customers with product selection, promotions, pricing inquiries.
- Balanced cash registers at the end of each shift in accordance with company policies.
- Investigated theft incidents and reported findings to management promptly.
- Managed store security systems such as CCTV cameras and alarm systems for safety purposes.
- Answered customer questions and addressed complaints quickly and courteously to patrons' satisfaction.
- Established strong relationships with local businesses in order to promote cross-promotional activities .
- Stayed up to date on product trends and customer needs.
- Reviewed schedules to keep stores under leadership properly staffed.
- Counted and balanced registers.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Built lasting client relationships by organizing and planning sales events.
Retail Store Supervisor
Dollar Bazar
Brooklyn, NY
04.2023 - 08.2023
Education
Bachelor of Science -
Abu Dhabi University
Dubai 06-2019
Skills
- Sales Leadership
- Business Development
- Financial Management
- Staff Management
- Staff Training and Development
- Vendor Relations
- Payroll Management
- Pricing expert
- Contract Management
- Retail Merchandising
- Social Media
- Exact software knowledge
- Warehouse Organization
- People Management
Certification
- Executive Secretarial from ILM - London
- HR from International Business Management Institute - German
- Driving License - USA - UAE
Languages
English
Professional
Urdu
Professional
Timeline
Retail Store Supervisor
Amira Halal Meat Inc
08.2023 - Current
Retail Store Supervisor
Dollar Bazar
04.2023 - 08.2023
- Executive Secretarial from ILM - London
- HR from International Business Management Institute - German
- Driving License - USA - UAE
Bachelor of Science -
Abu Dhabi University
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