Muhammad Ghous

• facility operations and interaction with guest resolving their issues and concern,also managing staff 15 people including front desk , room service and maintenance.
• Oversaw budgeting and financial management, optimizing resource allocation for maximum profitability.
• Developed training programs for staff, fostering skill development and operational efficiency across departments.
• Coordinated cross-functional teams to execute promotional events, increasing local market engagement and visibility.
• Streamlined daily operations, ensuring compliance with brand standards and enhancing guest satisfaction.
• Led team in implementing new customer service protocols, resulting in improved guest feedback scores.

• Oversaw logistics and coordination for international trade activities.
• Expertise in vehicle transactions and industry operations.
• Here I worked with CDK system which was integrated in our system, As toyota dealership our company was responsible for providing sale service and parts for all toyota vehicles in north of Chile, financing options for the clients.
• My job was to analyzed operational workflows to identify areas for process improvement, driving continuous enhancement initiatives.
• Implemented inventory management systems, reducing costs while maintaining optimal stock levels for our clients which were not only from Chile but from Bolivia Paraguay Argentina and Brazil.
• As tipple S company accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Maximized performance by monitoring daily activities and mentoring team members.
• Developed and maintained relationships with customers and suppliers through account development.
• Improved marketing to attract new customers and promote business.
• Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
• Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.

• Oversaw logistics and coordination for international trade activities.
• Dealing with various companies to sell our quota od container clearing forwarding till the product reach our clients.
• Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
• Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.

Deals in high end exotic cars importing from Japan and eurupe and exporting to various part of Asia ,Mideast (Gulf and Saudia and also with in Europe ) these can be hyper cars or luxury high end brands all the major players in car industry .

• Led strategic planning initiatives to enhance company vision and market positioning
• Drove operational efficiency through process optimization and resource allocation
• Cultivated relationships with stakeholders to foster collaboration and innovation
• Directed cross-functional teams to achieve organizational goals and objectives

This experience gave me my first taste of working in my chosen career of finance which gave me bost to excel in local markets and international trade have a large portfolio with clients ranging from individuals to big finance companies even banks.

• Analyzed market trends and executed trades to optimize portfolio performance.
• Developed and implemented trading strategies to capitalize on price fluctuations.
• Monitored financial news and economic indicators to inform trading decisions.
• Conducted risk assessments to minimize potential losses during volatile market conditions.