Muhammad Gulsher
Clifton,Virginia
Summary
Highly organized Client Service Representative possesses strong communication, problem-solving, and multitasking skills. Skilled in building strong relationships with clients and providing quality service. Successful Client Service Associate experience addressing customer requests and concerns. Expert at providing relevant information and options to successfully resolve issues. Upbeat and energetic handling difficult situations through resourcefulness and adaptability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Client Service Associate
Gallagher Arthur J
10.2023 - Current
- Provide assistance and support to Client Service Managers.
- Meet agency’s objectives for superior client service, account development and renewal retention.
- Issue and transmit Certificates of Insurance upon request and at the time of renewal.
- Collection of Premium and Payment of Credit Balances to Clients.
- Assist Client Service Managers in the preparation of new business and renewals.
- Ensure all client files & documentation are maintained and organized per WGA procedures.
Real Estate Assistant Appraiser
Appraise it LLC
06.2017 - 01.2023
- Completed appraisals according to federal and USPAP guidelines
- Utilized data regarding nearby properties to help determine value on property being appraised
- Documented condition of each building by carefully photographing key features.
Sales Floor Associate
Home Sense
05.2020 - 02.2021
- Collaborated with teams of six for smooth operations
- Maintained store, product and promotional knowledge to drive consistent sales
- Stocked store helped with store remodel.
Education
Bachelor of Science - Business Mgmt./Admin
Virginia Commonwealth University
Richmond, VA05.2023
Associate of Science - Business Administration
Northern Virginia Community College
Manassas, VA05.2021
Skills
- Issue Resolution
- Account Management
- Client Relations
- Meeting deadlines
- Follow-up skills
- CRM Software
Certification
- Licensed Property and Casualty Insurance - 2023
- Commerical Lines Coverage Specialist (CLCS) - 2024
Languages
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Limited Working
Timeline
Client Service Associate
Gallagher Arthur J
10.2023 - Current
Sales Floor Associate
Home Sense
05.2020 - 02.2021
Real Estate Assistant Appraiser
Appraise it LLC
06.2017 - 01.2023
Bachelor of Science - Business Mgmt./Admin
Virginia Commonwealth University
Associate of Science - Business Administration
Northern Virginia Community College
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