Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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MUHAMMAD HARRIS

Aurora,CO

Summary

Authorized to work in the US for any employer. Top-notch professional with extensive experience in job analysis and job evaluation. Skilled in conducting salary surveys and implementing compensation and benefits plans. Collaborative and committed to staying updated on best practices.

Overview

5
5
years of professional experience

Work History

Licensed Benefits Advisor

Health Insurance Associates
04.2023 - 09.2023
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Exceeded corporate quotas for monthly policy sales.
  • Managed high call volumes.

Insurance Agent

Farmers Insurance Group
07.2022 - 10.2022
  • Obtained proper licensing for state of CO.
  • Provided service to clients' changing insurance needs by selling proper plans.
  • Cold-called, accessed warm leads to reach out to new clients.
  • Network with potential customers.
  • Advised current and potential clients on home and auto insurance benefits and options designed to provide personal and property protection in unforeseen circumstances.
  • Called anywhere from 100-200 clients per day.

Assistant Manager

A Active Limousine
10.2021 - 05.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Created employee schedules to align coverage with forecasted demands.

Sales Professional

Brandon Dodge
04.2021 - 09.2021
  • Greeting potential customers and assessing purchasing needs by actively listening and providing recommendations based on customers' automotive requirements.
  • Researching new car products and trends through automotive releases to stay up to date and make best recommendations to potential customers.
  • Demonstrating car functions to customers, describing options, explaining related purchasing costs, and accompanying customers on test drives.
  • Computed leasing charges based on factors such as length of contract, anticipated mileage, and applicable taxes.
  • Followed up with customers in timely manner post sale, bring in repeat-referral business.
  • Met and exceeded sales quota.

Administrative Assistant/Assistant Manager

A Active Limousine
11.2019 - 11.2020
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted development and implementation of new administrative procedures.
  • Coordinated budget information by assessing estimated income and expenses as well as historical budgets.
  • Reviewed purchase documents and company receipts for reconciliation with statements.
  • Reviewed and calculated payroll to promote timely disbursement of paychecks.
  • Strategized long-term business needs and leveraged customer feedback for process improvements.
  • Compiled budget documents and monitored costs to maintain control systems.

Cashier/Customer Service

Walmart
08.2018 - 10.2019
  • Assisted with purchases, locating items, and signing up for rewards programs.
  • Learned roles of other departments, like electronics or camping gear to provide coverage and keep store operational.
  • Monitored sales events, added new merchandise, and rang up purchases
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed all assigned roles.

Education

Associate of Arts - Business Administration And Management

Arapahoe Community College
Littleton, CO
12.2024

High School Diploma -

Cherokee Trail High School
Aurora, CO
05.2019

Skills

  • Microsoft Office
  • Cold calling
  • Collaboration/Teamwork
  • Sales
  • Customer Relations
  • Negotiation
  • Prospecting
  • Promotions and Marketing
  • Market research
  • CRM software
  • Attention to Detail

Accomplishments

  • Property & Casualty License
  • Life & Health Insurance License - Licensed in 43 states Appointed with 10 different insurance carriers including United Healthcare, Humana/CarePlus , Blue Cross Blue Shield, WellCare, Cigna, Aetna, Molina, Clover, Clearspring, and Kelseycare
  • Automotive Sales License
  • HIPAA Certified

Timeline

Licensed Benefits Advisor

Health Insurance Associates
04.2023 - 09.2023

Insurance Agent

Farmers Insurance Group
07.2022 - 10.2022

Assistant Manager

A Active Limousine
10.2021 - 05.2022

Sales Professional

Brandon Dodge
04.2021 - 09.2021

Administrative Assistant/Assistant Manager

A Active Limousine
11.2019 - 11.2020

Cashier/Customer Service

Walmart
08.2018 - 10.2019

Associate of Arts - Business Administration And Management

Arapahoe Community College

High School Diploma -

Cherokee Trail High School

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