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Associate Principal Engineer

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Dynamic IT Support Technician with proven expertise at Nova Solutions Sri Lanka in network troubleshooting and user account setup. Adept at resolving complex hardware and software issues while delivering exceptional customer service. Recognized for enhancing network stability and improving user satisfaction through effective communication and timely support.

Results-driven Customer Support Executive with 7 months of experience providing phone, email, and live chat support in the ISP sector. Proficient in troubleshooting connectivity issues, resolving service interruptions, and using CRM and ticketing systems to deliver timely solutions. Known for maintaining high customer satisfaction under pressure, collaborating effectively with teams, and consistently meeting or exceeding support performance targets.

Experienced warehouse and logistics operator. More than 5 years of continuous industrial experience in Spain. Certified forklift driver with strong background in automated warehouse systems, AGVs and cold-storage logistics. Experienced in computer-based systems and troubleshooting. Seeking a long-term position in automated logistics or warehouse operations

 Excelling in community outreach and event planning, alongside customer service expertise. Demonstrates strong leadership and teamwork, having organized community events and managed inventory with precision. Passionate about enhancing community well-being and fostering long-term relationships through effective communication and strategic initiatives. 

Results-oriented Dietitian with 10 years of experience working in catering setting. Dedicated to using evidence-based nutrition to improve patient lives. Expert at counseling, treatment planning and progress monitoring.

MUHAMMAD KHAKSAR

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Intern

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Bachelor of Science -

Bootcamp - SDET Software Development Engineer Testing

Cyber Security - Cyber Security

CompTIA A+ -

CompTIA Network+ -

CompTIA Security+ -

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Linguist / Cultural Advisor

Intern

Help Desk-Relevant Experience

Bachelor of Science -

Bootcamp - SDET Software Development Engineer Testing

Cyber Security - Cyber Security

CompTIA A+ -

CompTIA Network+ -

CompTIA Security+ -

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