Muhammad Khan
Lake Grove,NY
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
Work History
Delivery Driver
Amazon
Shirley, NY
09.2024 - Current
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Verified accuracy of items loaded onto truck against shipping documents.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Manager
Naz's Halal
Middletown, DE
11.2022 - 06.2023
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Ensured compliance with industry regulations and company policies.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided leadership during times of organizational change or crisis situations.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted performance reviews for team members.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Negotiated contracts and agreements with vendors and suppliers to reduce costs.
Sales Associate
7 Eleven Store
Centereach, NY
12.2021 - 10.2022
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Restocked shelves as needed to ensure sufficient inventory levels.
Education
Associate of Science - Computer And Information Sciences
Forword Degree College
Pakistan, PK04-2016
Some College (No Degree) - Accounting And Finance
ACCA
OnlineSome College (No Degree) - Metric
IIUI
Pakistan, PKSkills
- Vehicle inspection
- Route planning
- Safety compliance
- Load verification
- Delivery documentation
- Customer service
- Accounts receivable
- Accounts payable
- Payroll administration
- Microsoft Excel
- Data entry
- Inventory management
- Time management
- General ledger maintenance
- Cost accounting
- Payroll processing
- Quickbooks
- Bank reconciliation
- Administrative support
- Purchase order management
- Bookkeeping operations
Timeline
Delivery Driver
Amazon
09.2024 - Current
Manager
Naz's Halal
11.2022 - 06.2023
Sales Associate
7 Eleven Store
12.2021 - 10.2022
Associate of Science - Computer And Information Sciences
Forword Degree College
Some College (No Degree) - Accounting And Finance
ACCA
Some College (No Degree) - Metric
IIUI
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