Muhammad Khan
Old Navy
Concord,CA
1
Language
3
years of professional experience
Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.
Work History
Brand Associate
2 Years 3 Months- Delivered exceptional customer service in a high-volume store.
- Promoted the Encore Rewards Card with honesty and clarity, consistently exceeding monthly goals.
- Handled online orders and returns, ensuring accuracy and a smooth pickup experience.
- Worked collaboratively with team members to maintain store appearance and exceed sales targets.
- Assisted in training new associates on brand standards and customer service excellence.
- Placed styles, sizes and colors of product on sales floor to maintain availability for customers.
Retail Sales Associate
7 Months- Resolved customer concerns quickly and professionally, earning positive feedback from shoppers.
- Recommended products based on customer needs, helping improve basket size and satisfaction.
- Supported back-of-house tasks like restocking and inventory with speed and accuracy.
Education
Associate of Arts - Communication Studies
Bachelor of Arts - Communications
Skills
Sales expertise
Customer support
Product awareness
Inventory management
Time management
Problem resolution
Merchandise knowledge
Communication skills
Languages
Urdu
Full Professional
Timeline
Brand Associate
Old Navy
05.2024 - CurrentRead More
Retail Sales Associate
Ross Dress for Less
10.2023 - 05.2024Read More
Diablo Valley College
Associate of Arts from Communication Studies
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University of California, Santa Barbara
Bachelor of Arts from Communications
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