Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Work Availability
Timeline
Hi, I’m

Muhammad Majid

Lewisville,TX

Summary

Customer-oriented Store Manager offering over 5 years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers. Hardworking driver with over 6 years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history. Professional Driver offering over truck driving 6 month of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Overview

9
years of professional experience
1
Certification

Work History

Lyft
Dallas, TX

Driver
11.2018 - Current

Job overview

  • Greeted customers and provided them with information about the rideshare service.
  • Ensured customer safety by providing seat belts and adhering to traffic laws.
  • Navigated routes using GPS systems for efficient delivery of passengers.
  • Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
  • Responded to customer inquiries in a timely manner via phone or text message.
  • Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
  • Performed pre-trip vehicle inspections according to company standards to ensure safety on the road.
  • Assisted customers with setting up mobile payment methods for rideshare services.
  • Monitored fuel levels and tire pressure regularly to ensure vehicle is running efficiently.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Used discretion when accepting cash payments from customers as needed.
  • Followed company protocols regarding cancellations, refunds, and other requests from customers.
  • Reported any incidents or accidents while driving immediately to supervisor or dispatch center.
  • Adhered to all city regulations related to ride share services such as speed limits, parking rules.
  • Calculated fares based on current rates set by the rideshare company.
  • Processed credit card payments quickly and accurately after each ride.
  • Updated records of trip details such as passenger pick-up and drop-off times, mileage traveled.
  • Continuously monitored traffic conditions in order to select optimal route for passenger destination.
  • Worked closely with dispatch center staff to coordinate pickups and drop-offs in a timely manner.
  • Ensured compliance with all federal and state laws pertaining to transportation services.
  • Achieved consistently high customer scores due to exceptional service.
  • Drove passengers from pick-up points to deliver to destination.
  • Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Offered riders information about local attractions and restaurants.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Cleaned vehicle regularly to maintain professional appearance.
  • Used advanced driving techniques to better improve time management and safety.
  • Notified customers of delays to decrease calls to support.
  • Complied with traffic regulations to safely operate vehicles.
  • Followed safety regulations and state laws governing vehicle operation.
  • Drove shuttle buses, limousines or company cars to transport passengers.
  • Completed accident reports and delivered to supervisor.
  • Collected fares or vouchers from passengers and made change or issued receipts.

Schneider Trucking
Dallas, TX

CDL Class A Driver
06.2023 - 08.2023

Job overview

  • Checked vehicle before and after trips for mechanical items and safety issues.
  • Performed daily pre-trip inspections of the truck, including checking fluid levels and tire pressure.
  • Maintained logbook of working hours, following federal regulations on rest breaks.
  • Loaded and unloaded cargo using appropriate equipment such as pallet jacks and forklifts.
  • Delivered goods to customers in a timely manner, ensuring accuracy of delivery.
  • Followed all applicable traffic laws and maintained safe driving practices at all times.
  • Ensured that cargo was properly secured in the trailer prior to departure from loading dock.
  • Reported delays, accidents or other traffic incidents to dispatch office immediately.
  • Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.
  • Communicated with dispatchers regarding delivery instructions or changes in routes due to weather or traffic conditions.
  • Kept accurate records of deliveries made by noting names and addresses of customers on delivery documents.
  • Adhered to company policies and procedures while operating vehicles safely within local areas.
  • Provided customer service when delivering freight by answering questions related to products being delivered.
  • Assisted with loading and unloading activities when necessary to help ensure efficient operations.
  • Verified load counts against shipping papers; notified supervisor if discrepancies were found.
  • Responded promptly to roadside assistance calls; performed minor repairs when needed.
  • Complied with hazardous material regulations while transporting materials requiring special handling.
  • Conducted periodic maintenance checks on trucks; reported any issues needing repair immediately.
  • Followed detailed route plans provided by dispatcher; adjusted routes as required due to road closures or other factors.
  • Notified dispatchers about arrival times at destinations so that unloading schedules could be coordinated accordingly.
  • Communicated with dispatcher to relay and receive information about route changes and delays, quickly adjusting plans to maintain schedules.
  • Logged driving hours and fuel usage data on time to keep reports current.
  • Planned routes using personal knowledge and GPS mapping software to optimize strategies.
  • Kept vehicles in good operating condition with thorough inspections and basic maintenance.
  • Coordinated shipping papers, customer documents and daily logs to maintain accurate records.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Drove [10] hours per day with average of 450 to 500 miles to achieve consistent on-time delivery.
  • Loaded and unloaded freight, paying special attention to fragile items and carefully security every load for optimal protection and balance.8
  • Inspected truck for defects and safe operating condition before, during and after trips.
  • Used dry van equipment to assist with loading and unloading vehicles and properly securing items for long road trips.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Loaded, balanced and secured product to safely transport goods.
  • Read and interpreted maps to determine vehicle routes.
  • Drove tractor-trailer combinations to transport and deliver products, livestock or other materials.
  • Provided top product shipment delivery quality control, eliminating downtime and maximizing revenue.
  • Retained valid proof of insurance and registration in vehicles.
  • Conducted emergency roadside repairs, changed tires, replaced light bulbs and installed fuses and tire chains.
  • Used ropes and blocks to safely secure cargo for transport.
  • Inspected vehicles' condition, supplies and equipment before and after trips
  • Processed shipment documents neatly and efficiently for each load.
  • Reviewed delivery documents and orders and reported errors to supervisor.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.
  • Checked loads against shipping papers to verify contents and identify special handling requirements.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.

Amazon
Coppell, TX

Associate
08.2017 - 11.2019

Job overview

  • Processed shipments received from vendors according to established protocols.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Supported management team to facilitate task completion and meet performance goals.

sheveron
Dallas, TX

Store Manager
02.2015 - 12.2017

Job overview

  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Monitored inventory levels and placed orders to restock shelves.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.
  • Organized promotional events to increase product awareness.
  • Resolved customer complaints in a timely manner.
  • Recruited, trained and supervised new employees.
  • Ensured compliance with safety regulations and company policies.

Education

Mt Training For Truck
Grand Prairie, TX

cdl license training from Training For Cdl Driver
10.2022

Killeen Isd Career Center
Killeen, TX

GED
03.2015

Skills

  • Materials Transport
  • Vehicle Inspection
  • Revenue Generation
  • Equipment Operation
  • Daily Logging
  • Flexible Schedule
  • Valid Driver's License
  • Problem-Solving
  • Safety Protocols
  • Safe Driving Techniques
  • Driving and
  • Confidentiality Understanding
  • City and Non-City Driving
  • Clean Driving Record
  • Traffic Law Observation
  • Navigational Systems and GPS
  • CDL License
  • Passenger Suppor Fluency
  • english Fluency
  • Vehicle Maintenance
  • Administrative Management
  • Transportation
  • Order picking and processing

Languages

English
Professional
Urdu
Professional

Certification

i complete cdl traning certification

Accomplishments

when i was store manager i exceed limit of sale when i receiove awards

Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Timeline

CDL Class A Driver

Schneider Trucking
06.2023 - 08.2023

Driver

Lyft
11.2018 - Current

Associate

Amazon
08.2017 - 11.2019

Store Manager

sheveron
02.2015 - 12.2017

Mt Training For Truck

cdl license training from Training For Cdl Driver

Killeen Isd Career Center

GED

Similar Profiles

CREATE PROFILE
Muhammad Majid