Muhammad Masood
Sacramento,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Front Desk Medical Receptionist
Maxim Health Services
04.2022 - 05.2023
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Managed multi-line phone system and pleasantly greeted patients.
- Completed clerical duties and tasks for clinic administration.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Office Assistant
Crestwood Behavorial Health
01.2020 - 02.2021
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Created and maintained detailed records of all office activities.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Coordinated and scheduled meetings and appointments.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Supported staff on special assignments and ad hoc projects.
- Assisted with onboarding of new employees.
Education
High School Diploma -
Sheldon High School
Sacramento, CA07.2019
Skills
- HIPAA Compliance
- Paperwork coordination
- Mail Management
- Patient Relations
- Microsoft Office
- Patient Scheduling
- Payment Collection
- Patient Registration
- Medical Billing
- Schedule Coordination
- Documentation
- Office Administration
- Information documentation
- Appointment management
- Records Management
Certification
CPR/First Aid
Languages
English
Full Professional
Urdu
Full Professional
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Front Desk Medical Receptionist
Maxim Health Services
04.2022 - 05.2023
Office Assistant
Crestwood Behavorial Health
01.2020 - 02.2021
High School Diploma -
Sheldon High School
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