Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Muhammad Munir

Sugar Land,TX

Summary

Motivated professional with extensive experience in driving, dispatching, and operations management. Demonstrated success in coordinating logistics, optimizing routes, and ensuring timely deliveries while upholding safety standards. Skilled in developing training programs that enhance driver performance and compliance. Strong leadership and organizational abilities contribute to efficient operations and effective team management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Contracting/Business Operations Specialist

Americas Great insurance agency llc
Sugar Land, Texas
06.2023 - Current
  • Secured top-notch contracts for agency to enhance revenue streams.
  • Maintained operational efficiency to support daily activities.
  • Onboarded agents to expand team capabilities and streamline processes.
  • Ensured smooth business operations while driving productivity improvements.

Commercial Driver (A)/Trainer

HWY 911 LLC
Houston, TX
09.2019 - 05.2023
  • Managed daily operations, ensuring efficient, timely goods delivery across 30 states.
  • Fostered a culture of safety and excellence among drivers and support staff.
  • Tracked performance metrics to drive operational improvements effectively.
  • Engaged with cross-functional teams to elevate service delivery and customer satisfaction.



Dispatch Manager

Highway 911 inc
Hayward, CA
12.2016 - 08.2019
  • Optimized routes and scheduling to enhance service efficiency and reduce response times.
  • Fostered strong client relationships, ensuring high satisfaction with transportation services. Ensured operations adhered to safety regulations and company policies, maintaining secure environment. Analyzed performance metrics using data, implementing improvements for increased productivity and cost savings.
  • Managed a fleet of trucks, guaranteeing timely and reliable service across the Bay Area.
    Oversaw operational management to streamline processes and improve service delivery efficiency.
    Promoted safety compliance initiatives to uphold standards for staff and clients alike.
    Contributed to overall growth of Highway 911 Inc., enhancing operational success during tenure.

Education

BBA - Business And HRM

Bahria University
Islamabad Pakistan
08-2016

Skills

  • Operational efficiency
  • Driving
  • Team building
  • Employee training
  • Safety compliance
  • Problem solving
  • Contract negotiation

Certification

  • Class A commercial license
  • Life and health insurance license
  • BLS and CPR certified.

Timeline

Contracting/Business Operations Specialist

Americas Great insurance agency llc
06.2023 - Current

Commercial Driver (A)/Trainer

HWY 911 LLC
09.2019 - 05.2023

Dispatch Manager

Highway 911 inc
12.2016 - 08.2019

BBA - Business And HRM

Bahria University

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