Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Muhammad Mustafa

Alexendria,VA

Summary

In my roles at ICNA Relief USA and Baskin Robbins, I have developed a strong skill set in team management and training. At Baskin Robbins, I effectively led the training of new employees, developed detailed work schedules, and managed inventory to ensure smooth operations. Meanwhile, my volunteer work with ICNA Relief USA involved coordinating and executing community outreach programs across multiple states, organizing large-scale charity events, and providing essential support during disaster relief efforts. These experiences have refined my ability to lead diverse teams, manage complex logistical tasks, and deliver meaningful results in both professional and volunteer settings, demonstrating my commitment to excellence and adaptability in various environments.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Management Trainee

Baskin Robins
Alexandria, VA
09.2020 - Current
  • Since September 2020, I worked as a management trainee at Baskin Robbins, where I was responsible for training new employees, creating work schedules, and managing inventory. I played a key role in onboarding staff, ensuring they were well-versed in customer service, product knowledge, and company procedures. Additionally, I took charge of maintaining accurate inventory records, ensuring that stock levels were sufficient to meet customer demand. My experience in this role helped me develop strong organizational and leadership skills, contributing to the smooth operation of the store.

Volunteer

Icna Virginia Masjid
Alexandria, VA
09.2019 - Current
  • For the past five years, I have volunteered with ICNA Relief USA, traveling across various states along the East Coast to assist with their outreach programs and disaster relief efforts. Working closely with a dedicated team, including my uncle, who is a manager at the organization, I have been actively involved in distributing food, clothing, and other essentials to underserved communities. My role has also included helping organize charity events, setting up donation centers, and providing direct aid to those affected by natural disasters. This experience has allowed me to build meaningful connections with diverse communities while contributing to impactful humanitarian initiatives.

Cashier

McDonald's
Springfield, VA
10.2019 - 06.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.

Education

Bachelor of Science - Civil Engineering

George Mason University
Fairfax, VA
06-2028

High School Diploma -

Hayfield Secondary
Alexandria, VA
06-2024

Skills

  • Schedule Management
  • Staff Training
  • Operations Support
  • Workforce Management
  • Customer Service
  • Inventory Control
  • Customer Relationship Management (CRM)
  • Superb time management
  • Employee Mentoring
  • Community Engagement
  • Volunteer Recruitment
  • Data Entry
  • Food Distribution
  • Answering Phones
  • Fundraising

Languages

Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual
Hindi
Full Professional
Spanish
Elementary

Affiliations

  • Played Baseball 4 years in High School.
  • Played Soccer 4 years in High School.

Certification

  • CPR certified

Timeline

Management Trainee

Baskin Robins
09.2020 - Current

Cashier

McDonald's
10.2019 - 06.2020

Volunteer

Icna Virginia Masjid
09.2019 - Current

Bachelor of Science - Civil Engineering

George Mason University

High School Diploma -

Hayfield Secondary

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Muhammad Mustafa