Muhammad Noor
Galloway,NJ
Summary
Hardworking and motivated professional with 10+ years of experience and record of success in customer service. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
3
3
years of professional experience
Work History
Technician MVC
Motor Vehicle Commission
Egg Harbor Township, NJ
08.2023 - Current
- Processing documents, issuing documents, such as driver's licenses, motorcycle licenses, and identification cards.
- Reviewing applications, processing applications, vehicle, boat, and motorcycle titles.
- Conducting written exams to applicants for an initial driver's license.
- Ensuring compliance with state and federal laws and regulations.
Account Manager
Park 'N Fly
Philadelphia, PA
06.2021 - 04.2024
- Successfully managed payroll for a team of 40+ employees using Paycom.
- Handled all budgeting and tracking expenses responsibilities.
- Resolved conflicts and addressed employee concerns, fostering a positive work environment.
- Maintained facility cleanliness and van appearance by coordinating regular maintenance.
- Implemented effective hiring processes, including posting job listings, conducting interviews, and making final hiring decisions.
- Created and managed employee schedules, including assigning tasks and shifts, and handling time off requests.
Education
BBA - Business Administration
AIOU
Pakistan09-2008
Skills
- Customer Service
- Customer interaction
- Operations Management
- Workforce Planning
- Performance Evaluation
- Staff Training
References
References available upon request.
Timeline
Technician MVC
Motor Vehicle Commission
08.2023 - Current
Account Manager
Park 'N Fly
06.2021 - 04.2024
BBA - Business Administration
AIOU
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