Muhammad Qazafi
Lynnfield,MA
Summary
Muhammad Qazafi CCIE X 4 AWS X 4 VP, Sr. Architect Innovation Engineering Voice/Data/Cloud Architect. Lynnfield, MA 01940 9782840196 mqazafi@mail.com Broad Technology perspective: Cloud, Engineering, Innovation Center Public, Private, PE-Backed, Multinational, Turnaround, & Rapid-Growth companies Unique competency in translating business issues into cloud innovative solutions including opportunity identification, requirements development, delivery, support, and analysis. Extraordinary analytical talents and strong verbal/written communication skills with proven ability to quickly identify business needs and implement innovative, secure, high performance, stable cloud solutions that increase productivity while reducing costs. Comprehensive experience with innovation, design, and implementation. Broad executive core competencies, sharp business instincts, and big-picture perspective, continually seeking to optimize efficiencies, achieve operational excellence, and improve the bottom line. Inspirational, people-oriented leader with a talent for building word-class IT teams to deliver on common goals and drive results. PROFESSIONAL HIGHLIGHTS Hardworking and reliable [Job Title] with strong ability in [Task]. Offering [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sr. Solution Architect
Amazon Web Services
Boston, MA
08.2019 - 10.2020
- Consolidated 12 on-premises Datacenters into AWS cloud
- Establishing, maintaining, and publishing customer communications related to the cloud architecture
- Create detailed short- and long-term cloud migration roadmaps (1-5 years)
- Be Responsible for Cloud governance, auditing, monitoring, planning and assessment
- Drive scope and timeliness of major cloud related projects
- Create project scope, timelines, milestones and detail all deliverables
- Demonstrate customer focus by quickly analyzing and fixing virtualization and public cloud related issues reported by customers, internal and external
- Bulk Migrate 2000 video devices to AWS cloud
- Develop, evaluate, disseminate, and integrate new standards, specifications, and technologies into existing processes and methodologies
- Lead information sharing sessions to disseminate new best practices and public cloud services.
Sr. Network/Cloud Architect
Takeda/Shire Pharmaceutical
CAMBRIDGE, MA
08.2019 - 10.2020
- Consolidated 12 on-premises Datacenters into AWS cloud
- Establishing, maintaining, and publishing customer communications related to the cloud architecture
- Create detailed short- and long-term cloud migration roadmaps (1-5 years)
- Be Responsible for Cloud governance, auditing, monitoring, planning and assessment
- Drive scope and timeliness of major cloud related projects
- Create project scope, timelines, milestones and detail all deliverables
- Demonstrate customer focus by quickly analyzing and fixing virtualization and public cloud related issues reported by customers, internal and external
- Bulk Migrate 2000 video devices to AWS cloud
- Develop, evaluate, disseminate, and integrate new standards, specifications, and technologies into existing processes and methodologies
- Lead information sharing sessions to disseminate new best practices and public cloud services.
VP, Solution Architect Voice/Data/Cloud Network
Santander Bank
BOSTON, MA
08.2017 - 08.2019
- Stretched $40M spend and steered teams of up to 25 direct and indirect reports
- Lead a team of network experts to provide network design for Oracle Cloud, Azure Cloud, Verizon Cloud and Private cloud
- Designed and built cloud service models including Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service
- Lead a project to migrate from on-premises applications to Hybrid cloud model
- Lead a team of network experts to execute advanced network technology, such as SDN/NFV, SD-WAN, ACI, and traditional network technology such as BGP, MPLS, Multicasting, Data Center virtualization across multiple Data Centers
- Lead a team of network experts to provide network engineering consultancy for other functions of the company
- Provide team leadership to the Global Network and Telecom teams
- Design cloud and hybrid solutions by gathering requirements, which minimize risk through applying a holistic design perspective while defining assumptions and adhering to the company’s constraints
- Work with line-of-business and senior IT executives to position cloud technology solutions that align with their business goals and strategic IT initiatives
- Solutions include capacity planning for compute, storage and network design
- Lead global team of architects for design and development of new data center network architecture for virtualized services
- Create solution adoption plans for various deployments of new network architectures
- Lead the assessment and evaluation of major new IT design options
- Assist project sponsors team to proactively develop Partners or Service Providers to achieve business objectives
- Proactive and improvement oriented – do not wait, do not accept the status quo – recognize opportunities for improvement and offer solutions
- Assist with hands on technical assistance for demonstrations, trials, and proof of concept projects
- Develop a close relationship with vendor’s sales staff in the territory and work as a team to drive the business
- Assist in the identification and development of new channel partners in the territory
- Provide accurate and timely management information, to include activity reports and bid reviews
- Develop and manage relationships with different teams and technical staff
- Managing product evaluations and developing adoption plans that assist customers in adopting cisco products
- Provide an effective link between Vendor’s Sales Team, Account Management, Development, and Product & Marketing
- Provide customer feedback to the Cisco management
- Develop work breakdown structures (WBS) and bill of materials (BOM) for proposed solutions
- Working with prospective customers to understand their workflow and using this knowledge to build successful technical solution and strategies
- Lead strategic analysis and collaboration efforts related to strategic planning selection and implementation of strategy and solutions including needs such as cloud strategy infrastructure strategy and enterprise system replacement
- Provide strategic technology leadership champion architecture practices and provide guidance to management on the design and planning of IT systems phases always seeking opportunities to standardize with a string focus on capacity recovery performance and security needs
- Provide ongoing review of capacity requirements in order to align with budget planning Definition and coordination of standards, project management, and technology research
- Coordinate and communicate closely with Senior management and Service Delivery teams during all outages
- Define the product services roadmap, and ensure vendors are adhering to the highest operational standards by supervising performance management procedures
- Stays at the forefront of innovation by maintaining current knowledge of products, services, and market dynamics
- Recommends proactive innovative IT solutions for the improvement of IT design and operation whenever and wherever possible
- Support the portfolio and project management processes by assisting in prioritization and sequencing of projects support project work breakdown activities help remove roadblocks and lead resolution to disagreements related to solution design
- Actively participates in as-is and to-be solutions for enterprise systems especially as it relates to developing plans and roadmaps
- Translating logical designs into physical designs taking account of business requirements.
VP, Sr. Architect Voice/Data Network
Eastern Bank
BOSTON, MA
06.2009 - 08.2017
- Overall Infrastructure responsibility | 20+ major projects per annum| $10+M budget | 12-person team | 2 direct reports | Leadership of R&D, integrations, business systems, security operations, infrastructure, system integration, customer service, data center operations, service desk operations
- Recruited into a chaotic situation shortly after VOIP conversion
- Led the charge to operate and build a world-class unified infrastructure with scalable enterprise systems and infrastructure supporting continued rapid growth (50% in 5 years)
- Faced barriers to growth head on, creating IT strategies, 3-year roadmap and governance for business alignment, fortifying the IT team with new talent, establishing program management practice, eliminating security risks, and more
- Successfully led a wide variety of initiatives, including: Eliminated company's dependence on outside consulting firm for all implementations, monitoring, and support
- Led the effort to integrate a newly acquired banks of 300+ employees into the Eastern Bank’s network
- Diagrammed overall company networking infrastructure for internal security purposes
- Develop strong working relationships with senior business and technical leaders who are responsible or influence new platform development
- Become familiar with customer’s current and next generation platforms by engaging directly with system architects and collaborating on potential solutions that leverage collaboration technologies and expertise
- Understand the customer’s technology challenges, options and business drivers
- Contribute to the customer’s success by leveraging knowledge of storage, computing, virtualization and cloud while utilizing employee’s in-depth knowledge of value propositions, technology and roadmaps
- Work efficiently in a demanding, multi-cultural, multitasking environment with changing priorities and challenging deadlines
- Developed network solutions for the Data Center and Retail Branches
- Designed wired and wireless solutions and data center infrastructure
- Designed and implemented solutions using Cisco 6500, 5500, 4000, 3500, 2900, Nexus 2K/5K/7K series switches
- Provides customers and project sponsors with technical product advice and demonstration support during pre-sales discussions
- Responsible for leadership and delivery of project-based assignments that encompass system architecture, proof-of-concept and deployment services for Enterprise customers
- Developed and rolled out Data and Voice Innovation Lab to perform pre-implementation/upgrade tasks
- Support and lead solution group development initiatives through development of solution offerings, pre-sales support and marketing efforts
- Perform system reviews of telephony environment and prepare findings documents outlining short and long-term strategies
- Facilitate and lead configuration planning meetings for specific technology projects
- Strong customer relationship skills that led customers through successful challenging projects
- Designed and deployed Cisco Unified Contact Center Enterprise (UCCE) for 800-EASTERN automated IVR services
- Spearheaded expansion and development of Retail and Insurance Branches
- Drove SDK-Based integration with Eastern Insurance Mobile App
- Implemented Cisco Unity connection integration with Microsoft Exchange and Office 365
- Designed and deployed speech recognition IVR using Nuance technology
- Delivered the Anywhere, Anytime and Any-Device jabber access securely and safely
- Led rollout of Cisco ISE across 130 branches
- Leading the project of converting traditional 3-tier Data Center Architecture with Spine-Leaf Architecture, using Cisco cutting-edge ACI technology.
Global Voice/Data Architect
Nielsen (TCS)
Cincinnati, OH
01.2003 - 01.2009
- Provided planning, design, implementation, and operation of Voice, Data network infrastructure projects
- Managed projects to align with a defined $80M capital and $20M expense IT networking budget while supporting some 20,000+ users
- Designed and deployed Media DR contact center applications using UCCX 8.0
- Designed and deployed contact center application in over 25 locations in North America
- Designed and deployed the centralized VOIP solution for 30,000 users
- Designed the centralized UCCE enterprise solution for 4000 agents
- Designed and deployed Microsoft Lync conferencing solution using SIP trunk with Cisco CUBE
- Performed technical presentations to customer base
- Used configuration tools to provide accurate bill of materials
- Created solution/design to fulfill customer requirements
- Presented technical white board demonstrations to clients
- Worked with Sales and customers to develop enterprise solutions
- Worked on MPLS-based on-net calling solution
- Designed and Deployed Nielsen TV Ratings call center with 52 toll free numbers
- Experience performing successful voice product upgrades, both legacy and modern
- Experience integrating disparate voice technologies and schemes into a single environment and global dial plan
- Experience maintaining a voice and data infrastructure in an industrial environment
- Have the ability to manage priorities for timely completion of assignments despite challenges
- Worked as a Global VOIP Lead for Nielsen with over 400 offices and 25 vendors of voice
- Responsible for designing and implementation of customer’s network infrastructure, Setup VOIP network CCM 4.x, CUCMBE 7.x, and CUCM 6.X, Cisco Unity Connection 7.0, Cisco Unity 5.0, Cisco Unity 4.2, Cisco Call Manager Express 4.x and 7.x, and Cisco Unity Express 3.2, 4.x, 7.x
- Designed and Deployed Cisco VOIP infrastructure in 60 cities around the globe some of the major ones are Nielsen Sunnyvale (US), London (UK), Toronto (Canada), Shanghai (China), Costa Rica (LATAM) and Chili(LATAM) offices, Connecticut (US), Moscow and Texas (US), Singapore, ,Warsaw(Poland), Prague (Czech), Germany, Mexico city (Mexico)
- Designed the Global Dial Plan solution for 60+ Nielsen offices around the globe
- Managed multi-protocol global networks consisting of 13000+ nodes and oversee twenty-person team responsible for all aspects of VOIP communications (i.e
- Project/task planning, provisioning, building, off-site testing, administering, progress tracking, operations, troubleshooting and maintenance) for business units in North America, Canada, LATAM, Europe, China and Asia.
Education
Masters - Electrical Engineer
Concordia University
Skills
- CCIE
- AWS
- Cloud
- Engineering
- Innovation Center
- Business issues
- Opportunity identification
- Requirements development
- Delivery
- Support
- Analysis
- Analytical talents
- Verbal/written communication skills
- Business needs
- Innovative solutions
- Secure
- High performance
- Stable cloud solutions
- Productivity
- Cost reduction
- Innovation
- Design
- Implementation
- Executive core competencies
- Business instincts
- Big-picture perspective
- Operational excellence
- Bottom line improvement
- Inspirational leader
- Building IT teams
- Amazon Web Services
- Solution Architect
- Cloud architecture
- Cloud migration roadmaps
- Cloud governance
- Auditing
- Monitoring
- Planning
- Assessment
- Project management
- Virtualization
- Public cloud
- Video devices
- New standards
- Best practices
- Network IoT/Data/Cloud Solution
- Startups
- Low-Level and High-Level Network Designs
- Pre-Sales support
- Network designs and deployments
- Takeda/Shire Pharmaceutical
- Santander Bank
- Solution Architect Voice/Data/Cloud Network
- 40M spend
- Network design
- Cloud service models
- SDN/NFV
- SD-WAN
- ACI
- BGP
- MPLS
- Multicasting
- Data Center virtualization
- Network engineering consultancy
- Global Network and Telecom teams
- Cloud and hybrid solutions
- Data center network architecture
- IT design options
- Partners or Service Providers
- Technical assistance
- Channel partners
- Management information
- Workflow understanding
- Strategic analysis
- Cloud strategy
- Infrastructure strategy
- Enterprise system replacement
- Capacity planning
- New data center network architecture
- IT systems phases
- Capacity recovery
- Performance
- Security needs
- Capacity requirements
- Budget planning
- Standards
- Technology research
- Senior management
- Service Delivery teams
- Product services roadmap
- Operational standards
- IT design and operation improvement
- Portfolio and project management
- Solution design
- Physical designs
- Business growth
- Customer satisfaction
- Data quality
- Efficiency
- Security strategy
- Network segmentation
- Network access control
- Business continuity plan
- ATM migration
- Overall Infrastructure responsibility
- Major projects
- Budget management
- Leadership
- R&D
- Integrations
- Business systems
- Security operations
- Infrastructure
- System integration
- Customer service
- Data center operations
- Service desk operations
- IT strategies
- Roadmap
- Governance
- Talent acquisition
- Program management
- Security risks
- IT purchases
- Uptime
- Process Development
- Performance Optimization
- Software Development Lifecycle
- Containerization Technologies
- Agile project management
- Technical leadership
- System and Network Security
- Technical Documentation and Reporting
- Virtual and Cloud Technologies
- Requirements Analysis
- Problem-solving abilities
- Network Security
- Excellent Communication
- Written Communication
- Architecture planning
- Continuous Improvement
Affiliations
- Canadian Council of Professional Engineers (CCPE)
- Member of Cisco Customer Connection Program
Websites
- https://aws.amazon.com/blogs/database/the-future-of-personal-digital-records-unlocking-security-and-efficiency-through-blockchain-and-smart-contracts/
- https://aws.amazon.com/blogs/iot/protecting-renewable-energy-systems-using-aws-iot/
- https://aws.amazon.com/blogs/publicsector/secure-your-organizations-internet-of-things-devices-using-aws-iot/
- https://aws.amazon.com/blogs/publicsector/health-electrification-and-telecommunicati[…]ith-aws-to-electrify-health-facilities-in-sub-saharan-africa/
Certification
- CCIE x 4 (R&S, Collaboration, DC, Voice)
- CCDE
- AWS x 5 ( Cloud Partitioner, AWS Associate Solution Architect, AWS Professional Solution Architect, AWS Certified Machine Learning)
Timeline
Sr. Solution Architect
Amazon Web Services
08.2019 - 10.2020
Sr. Network/Cloud Architect
Takeda/Shire Pharmaceutical
08.2019 - 10.2020
VP, Solution Architect Voice/Data/Cloud Network
Santander Bank
08.2017 - 08.2019
VP, Sr. Architect Voice/Data Network
Eastern Bank
06.2009 - 08.2017
Global Voice/Data Architect
Nielsen (TCS)
01.2003 - 01.2009
Masters - Electrical Engineer
Concordia University
- CCIE x 4 (R&S, Collaboration, DC, Voice)
- CCDE
- AWS x 5 ( Cloud Partitioner, AWS Associate Solution Architect, AWS Professional Solution Architect, AWS Certified Machine Learning)
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