Muhammad Saad
Student
Marietta,Ga
Summary
My focus, as an emerging professional, is to utilize my skills and experiences, making a positive impact on the overall organization. I enjoy collecting, organizing and analyzing data, working in groups and brainstorming project strategies. I believe these skills will be valuable in any role while continuing to enhance the excellent reputation of your company.
Overview
1
1
year of professional experience
2
2
years of post-secondary education
Work History
IT Intern(AV)
Jackson Healthcare
Alpharetta, GA
11.2022 - Current
- Assist customers with various meeting types in different conference room settings
- Troubleshoot issues before and during meetings and events
- Supported live events with well-controlled lights, sound and video streaming.
- Monitored and repaired audio, video, control systems and video conferencing equipment.
End User Computing Intern
BrandSafway
Kennesaw, GA
02.2022 - 08.2022
- Enter service tickets into incident tracking system to facilitate faster problem identification and resolution.
- Respond to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
- Identify system hardware, network infrastructure and connectivity issues that prevented execution of user-initiated tasks.
- Work with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Patch software and installed new versions to eliminate security problems and protect data.
Researcher
Omega PSI Phi Inc-Pi Omega
Marietta, GA
10.2020 - 02.2021
- Performed research into study topics to increase knowledge and to provide valuable contributions.
- Got specific topic and wrote essay which Was placed 2nd Place in district.
Education
Bachelor of Science - Computer Science
Kennesaw State University
Kennesaw, GA 08.2021 - 05.2025
Skills
C, Java
Software diagnosis
Application support
Crestron proficiency
Timeline
IT Intern(AV)
Jackson Healthcare
11.2022 - Current
End User Computing Intern
BrandSafway
02.2022 - 08.2022
Bachelor of Science - Computer Science
Kennesaw State University
08.2021 - 05.2025
Researcher
Omega PSI Phi Inc-Pi Omega
10.2020 - 02.2021