Summary
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Muhammad Sajjad

Muhammad Sajjad

Alexandria

Summary

Highly skilled Revenue Cycle Management (RCM) Specialist with over seven years of experience in end-to-end medical billing, claims processing, and revenue optimization. Proficient in CPT and ICD-10 coding, with a proven track record of accurately submitting claims and resolving complex payment discrepancies. Demonstrated success in reducing denials and increasing collections by implementing efficient billing workflows and auditing processes.

Adept at leading and training medical billing teams to improve productivity and compliance. Strong focus on HIPAA regulations, maintaining strict confidentiality, and data integrity in all aspects of billing and documentation. Known for delivering timely, accurate invoicing, and fostering strong relationships with providers, payers, and patients to ensure smooth reimbursement cycles.

Skilled in using various Practice Management Systems (PMS) and clearinghouses, and experienced in handling multi-specialty billing across a wide range of healthcare environments.

Work History

RCM Specialist

Simitreehc- Home health Institutional Billing
Miami
08.2021 - 01.2025
  • Scrubbing and submission of medical claims (professional and institutional billing). Resolve aging with necessary actions.
  • Resolving payment discrepancies.
  • Maintaining billing accounts and records, responsible for the timely and accurate distribution of client invoices that are mailed each cycle.
  • Responsible for the timely and accurate distribution of client invoices that are mailed each cycle.
  • Communicate with U.S.-based insurance on calls and emails, also to discuss patient claims. Communicate with U.S.-based medical reps to discuss daily tasks and issues.

AR Team Leader

Nobility RCM
Rawalpindi
12.2019 - 07.2021
  • Delegated daily tasks to team members to optimize group productivity.
  • Followed detailed end-of-month accounting procedures to verify the proper balancing of accounts and readiness for the new month.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Completed and submitted appeals for denied claims.
  • Reviewed account information to confirm that patient and insurance information is accurate and complete.
  • Organized information for past-due accounts and transferred it to the collection agency.
  • Handled billing, waivers, and claims for private and commercial clients.

Medical Billing Associate

Eservmd
Islamabad
12.2017 - 11.2018
  • Identified and corrected errors in denied claims to prevent payment delays.
  • Posted charges, payments, and adjustments while reviewing insurance coverage and balances.
  • Maintained up-to-date knowledge of CPT and ICD-10 coding principles and regulations.
  • Entered procedure codes and patient information accurately into software systems.
  • Completed appeals and submitted claims efficiently to expedite processing.
  • Reviewed benefits and eligibility with precision to ensure compliance.

Education

Master of Arts - Education

AIOU (Allama Iqbal Open University)
Islamabad
01-2021

Bachelor of Science - Mathematics

University of Azad Jammu & Kashmir
Muzaffarabad
01-2017

Skills

  • Medical billing
  • Claim submission
  • Payment reconciliation
  • CPT coding
  • ICD-10 coding
  • Insurance verification
  • Data analysis
  • Organizational skills
  • Marketing strategy
  • Issue research
  • Expert in [software]
  • HIPAA compliance
  • Team leadership
  • Microsoft Excel and PowerPoint
  • Basic functions in Excel
  • MS word, excel, and outlook

Timeline

RCM Specialist

Simitreehc- Home health Institutional Billing
08.2021 - 01.2025

AR Team Leader

Nobility RCM
12.2019 - 07.2021

Medical Billing Associate

Eservmd
12.2017 - 11.2018

Master of Arts - Education

AIOU (Allama Iqbal Open University)

Bachelor of Science - Mathematics

University of Azad Jammu & Kashmir
Muhammad Sajjad