Irum Shahzadi
Villa Park,IL
Summary
Proficient Computer Operator skilled at establishing controls and managing daily data jobs. Hardworking professional adept at correcting routine problems and escalating major concerns.
Overview
1
1
year of professional experience
Work History
Computer Operator
Home Health Care & Companion Agency
Dearborn, MI
02.2016 - 04.2017
- Produced accurate and detailed daily reports for processing and measuring progress.
- Input data from multiple sources and output data to various forms of physical media.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Kept customers informed about issue resolution progress and provided updated estimated times of resolution on ongoing basis.
- Researched, documented and escalated support cases to higher levels of support when unable to resolve issues using available resources.
Education
Bachelor of Science -
01.2014
High School Diploma -
01.2012
Skills
- Work Planning and Prioritization
- Data Entry
- Report Generation
- Analytical Thinking
- Critical Thinking
- Time Management and Organization
Languages
English
Full Professional
Urdu
Full Professional
Timeline
Computer Operator - Home Health Care & Companion Agency
02.2016 - 04.2017
PAF - Bachelor of Science,
PAF - High School Diploma,