Communication with new peoples & adervticement
Muhammad Usman
Customer Service Agent
Doha ,Qatar
Summary
Seasoned Volunteer with success assisting organizations with service delivery and fundraising. Purpose-driven professional excels in organization and public relations. Consistently maintains professional appearance and attitude when representing organization to propel image. Practiced at enhancing community support with forward-thinking strategies and skilled leadership over teams and resources. Well-organized, industrious and dedicated to boosting financial contributions to meet expanding needs.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Volunteer
BSM
Gujrat, PAKISTAN
02.2020 - 11.2021
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Maintained clean facilities to better serve program needs.
- Tracked personal volunteer hours in spreadsheets for mandatory reporting.
- Helped program leadership with planning and fundraising responsibilities.
- Completed clerical tasks and office duties to open full-time employees up for more critical work.
- Assisted with special events and programs.
- Spoke with community organizations to further drive outreach efforts and highlight program successes.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Met with other volunteers and program leaders to discuss new services.
Education
High School Diploma -
Pakistan Overseas Higher Secondary School
Kharian 02.2017 - 07.2019
Skills
Operations support
Public speaking
Client relations strength
Recordkeeping
Team collaboration
Telephone etiquette
Relationship building
Administrative tasks
Fundraising
Treatment planning
Documentation proficiency
Needs assessment
Administrative support
Interests
Timeline
Volunteer
BSM
02.2020 - 11.2021
High School Diploma -
Pakistan Overseas Higher Secondary School
02.2017 - 07.2019