Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

MUHAMMAD UZAIR

Houston

Summary

I seek challenging opportunities where I can fully use my skills for the success of the organization. Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Warehouse Assistant

Elevated dispensary
Katy
10.2024 - Current
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Maintained a clean work area in the warehouse, keeping it free from dust and dirt.

Sales Representative

Boost
Houston
05.2024 - 09.2024
  • Operated register, handled cash and processed credit card transactions.

Customer service

errands bpo
01.2022 - 01.2023
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Handled returns and exchanges according to company policies.
  • Adapted sales strategies based on customer interactions and feedback to improve results.

Sales executive

Bell oceanic bpo
01.2021 - 01.2022
  • Greeted customers and provided assistance with product selection.
  • Handled customer complaints and issues, resolving them efficiently to maintain positive relationships.

Internship

Commtel
Karachi
01.2021 - 05.2021
  • Monitored performance of the network to ensure optimal functioning.
  • Collaborated with IT team members to identify areas of improvement within the network infrastructure.
  • Evaluated local area network (LAN) and wide area network (WAN) performance data to verify availability and speed, identifying network problems.

Graphic designer

Appick solutions
01.2020 - 01.2021
  • Created design concepts and sample layouts using knowledge of layout and design principles.
  • Generated digital image files for use in digital and traditional printing.
  • Assisted in selecting colors, images, text style and layout for each project.
  • Collaborated with marketing teams to create cohesive designs for brand identity and promotional materials.
  • Designed compelling graphics and visual materials for marketing campaigns across various platforms.

Sales executive in Medicare Health insurance

Hello International
01.2019 - 01.2020
  • Ensured compliance with sales policies, practices, and legal requirements.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Prepared and submitted sales reports and expense reports on a regular and timely basis.

Sales executive

Iplanet Bpo
01.2017 - 01.2019
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Sales executive

Hello International Bpo
01.2016 - 01.2017
  • Conducted market research to identify potential customers and their needs.
  • Applied strategic communication strategies and interpersonal skills to develop and maintain high-value business relationships.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.

Education

cisco certified network professional(CCNP) - Computer Networking

CTTC ACADEMY
Karachi,Sindh
01.2022

CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) - Computer Networking

CTTC ACADEMY
Karachi,Sindh
01.2021

GRAPHIC DESIGNING - Graphic Design

MEMON INSTITUTE OF TECHNOLOGY
KarachiSindh
01.2020

INTERMEDIATE - Engineering

GOVT DEGREE SAUDABAD COLLEGE
KarachiSindh
01.2019

MATRICULATION - Computer Science

PIA MODEL SECONDARY SCHOOL
Karachi,Sindh
01.2017

Skills

  • Adobe Illustrator
  • Adobe Photoshop
  • Communication
  • Problem solving
  • Customer service
  • Adaptability
  • Management skills
  • Flexibility
  • Inventory management
  • Data entry
  • Warehouse organization
  • Sales processing
  • Customer engagement
  • Design concepts
  • Warehouse operations
  • Dispatching

Affiliations

  • Scouting
  • gardening
  • driving
  • gaming
  • exercise
  • sports

Certification

  • CCNA certification
  • CCNP certification
  • graphic designing certification

Languages

English
Professional
Urdu
Full Professional
sindhi
Professional

Timeline

Warehouse Assistant

Elevated dispensary
10.2024 - Current

Sales Representative

Boost
05.2024 - 09.2024

Customer service

errands bpo
01.2022 - 01.2023

Sales executive

Bell oceanic bpo
01.2021 - 01.2022

Internship

Commtel
01.2021 - 05.2021

Graphic designer

Appick solutions
01.2020 - 01.2021

Sales executive in Medicare Health insurance

Hello International
01.2019 - 01.2020

Sales executive

Iplanet Bpo
01.2017 - 01.2019

Sales executive

Hello International Bpo
01.2016 - 01.2017

cisco certified network professional(CCNP) - Computer Networking

CTTC ACADEMY

CISCO CERTIFIED NETWORK ASSOCIATE (CCNA) - Computer Networking

CTTC ACADEMY

GRAPHIC DESIGNING - Graphic Design

MEMON INSTITUTE OF TECHNOLOGY

INTERMEDIATE - Engineering

GOVT DEGREE SAUDABAD COLLEGE

MATRICULATION - Computer Science

PIA MODEL SECONDARY SCHOOL
MUHAMMAD UZAIR