Muhammad Ali Raza
Sacramento,CA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner/Operator Commercial Truck Driver
Buraq transport inc
Sacramento, CA
02.2018 - 09.2024
- Operate and maintain a semi-truck and trailer to transport cargo, dry goods, and refrigerated items across all states.
- Plan and optimize routes to ensure on-time deliveries while minimizing fuel costs and wear on the vehicle.
- Conduct pre-trip and post-trip inspections to ensure vehicle safety and compliance with DOT regulations.
- Manage all aspects of business operations, including invoice expense tracking, and client communication.
- Maintain a clean driving record with zero accidents.
- Negotiate rates with shippers and brokers to maximize profitability.
- Perform routine maintenance and repairs to ensure vehicle reliability and reduce downtime.
Uber and Lyft Driver
Uber And Lyft
Sacramento, CA
10.2016 - 02.2018
- Safely transported passengers to their destination using efficient routes and GPS navigation tools.
- Maintained a 4.9/5.0 average customer rating by providing friendly, professional, and reliable service.
- Ensure vehicle cleanliness and perform routine maintenance checks to ensure passenger safety and comfort.
- Managed ride schedules to maximize earnings during peak hours and high-demand areas.
- Resolved customer concerns promptly and professionally, ensuring a positive experience.
Coustomer Service Associate /Customer Service Cashier
7-11 Convenience Store and shell gas station
Rio Linda, CA
06.2015 - 09.2016
- Provided friendly and efficient service to customers, ensuring a positive shopping experience.
- Operated POS systems to process cash, credit, and debit transactions accurately.
- Monitored and restocked inventory, ensuring shelves were well-organized and fully
- Maintain store cleanliness, including counters, floors, and restrooms.
- Handled customer inquiries and resolved complaints promptly and professionally.
- Upsold promotional items and ensured compliance with store policies and procedures.
- Assisted customer with product selection and provided recommendations.
- Processed transactions and balanced cash registers at the end of the shift.
- Organized and displayed merchandise to attract customer attention.
Tire and Lube Technician
tire for less
Sacramento, CA
03.2014 - 04.2015
- Performed tire installation, rotations, and balancing using industry-standard equipment.
- Conducted oil changes, fluid top-offs, and filter replacements for various vehicle makes and models.
- Inspected the vehicle for potential issues, including brake systems, suspensions, and undercarriage components.
- Maintained a clean and organized work area, ensuring tools and equipment were properly stored.
- Provided exceptional customer service by explaining services performed and addressing customers' concerns.
- Documented services and repairs using computer systems and paper records.
- Learned and applied knowledge of automotive systems, including brakes and suspension.
- Supported inventory management by organizing parts and supplies.
- Ensured compliance with safety protocols and shop cleanliness standards.
Education
High School Diploma -
Impiral Internatioal School
Islamabad Pakistan03-2011
Skills
- Safe and defensive driving
- Dot regulation compliance
- Vehicle maintenance and repair
- Fuel efficiency management
- Load securement and cargo safety
- proficient in GPS navigation apps
- Cash handling and payment processing
- product knowledge and upselling techniques
- basic math skills
- Inventory management at stock replacement
- excellent customer service and communication skills
- knowledge of automotive tools and equipment, hydraulic lifts, torque wrenches, air compressors
- Basic computer skills for service documentation
- bilingual, fluent in English, Urdu, Hindi, and Punjabi
Certification
- valid driver license class C and A
- dot physical medical
- high school diploma
- basic computer skills
Languages
English
Professional
Urdu
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Owner/Operator Commercial Truck Driver
Buraq transport inc
02.2018 - 09.2024
Uber and Lyft Driver
Uber And Lyft
10.2016 - 02.2018
Coustomer Service Associate /Customer Service Cashier
7-11 Convenience Store and shell gas station
06.2015 - 09.2016
Tire and Lube Technician
tire for less
03.2014 - 04.2015
High School Diploma -
Impiral Internatioal School
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