Muhammad Asad Lodhi
Sugar Land
Summary
Dynamic sales professional with extensive experience at Metro by T-Mobile, specializing in sales team training and performance analysis. Proven track record of enhancing productivity and customer satisfaction through innovative training programs and exceptional service. Skilled in negotiation techniques and multitasking, driving significant revenue growth and fostering strong client relationships.
Overview
4
4
years of professional experience
Work History
Sales Trainer
Metro by Tmobile
02.2024 - Current
- Established clear expectations for desired outcomes at the onset of each course module or workshop session.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Managed recruitment, training and development for highly effective sales team.
- Increased sales team productivity by developing and implementing comprehensive training programs.
- Boosted overall customer satisfaction rates by emphasizing the importance of exceptional service during all stages of the sales process in trainings.
Store Manager
Metro by T-Mobile
01.2023 - 01.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Representative
Metro by T-Mobile
01.2021 - 12.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Education
Bachelor of Science - Computer Science
Houston Community College
2811 Hayes Rd, Houston, Tx, 7708206-2025
Skills
- Sales team training
- Employee onboarding
- Negotiation techniques
- Performance analysis
- Multitasking Abilities
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Professional Working
Timeline
Sales Trainer
Metro by Tmobile
02.2024 - Current
Store Manager
Metro by T-Mobile
01.2023 - 01.2024
Sales Representative
Metro by T-Mobile
01.2021 - 12.2022
Bachelor of Science - Computer Science
Houston Community College
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