Muhammad Azam Mughal
Islamabad,PK
Summary
- Analytical and Meticulous Sales Professional Business Owner with over 30 years of comprehensive experience in relationship-building, partnership cultivation, top account retainment and profit channel growth. Self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations and territory development.
- Talented at identifying customer needs to deliver effective solutions. Results-oriented Territory Sales Manager with high energy levels and passion for customer service and sales. Polished in increasing sales volume by developing business opportunities and implementing effective sales programs.
- Critical thinker possessing first-rate multitasking, problem-solving and communication skills. Expertise in reducing turnover and minimizing shrinkage.
Overview
33
33
years of professional experience
Work History
Business Owner / CEO
AMCO Express Cargo Systems
Islamabad, Pakistan
10.2001 - Current
- Monitored International freight market conditions and competitor actions to adjust strategies and achieve sales goals.
- Managed routing order cycle to enhance business development and maintain sustainability and customer satisfaction.
- Created effective strategies to target new markets after researching and analyzing competitor behavior.
- Organize to attend promotional events and interacted with community to increase sales volume.
- Initiated new sales and marketing plans for shipping services, including developing sales, distribution and logistics strategy.
- Reduced expenses by effectively negotiating freight prices, terms and service agreements.
- Produced contracts, reports, letters, and proposals for clients.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
- Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
Transfair Pakistan Private Limited
Advantagecare Physicians
Islamabad, PK
06.1998 - 08.2001
- Conducted Sales Activities on behalf of Transfair Pakistan Private Limited from June, 1998 till August 2001.
- To market and bring new business, meeting with clients and public relations activities.
- Formulate the customs clearance of import and export shipments at Islamabad Airport and Karachi Sea Port. .
- IATA Sales report preparation and submission to airlines IATA Agents.
- Keep updated with the import and export new and important rules and SROs.
Sales Executive
Transfair Luftfracht GMBH C/O NAZ Agencies
Islamabad, PK
10.1994 - 12.1997
- Conducted Sales Activities on behalf of Transfair Luftfracht GmbH C/O NAZ Agencies Islamabad.
To market and bring new business, meeting with clients and public relations activities.
Formulate the customs clearance of import and export shipments at Islamabad Airport and Karachi Sea Port. .
IATA Sales report preparation and submission to airlines IATA Agents.
Keep updated with the import and export new and important rules and SROs.
Cargo Officer
BNS Airservices Private Limited
Islamabad, PK
02.1993 - 08.1994
- Communicated with all Clients who import and export their shipments.
- Remain in contact with all airlines and sea lines who operates at Islamabad Airport and Karachi Seaports.
- Collection of all shipping documents for importers, exporters, airlines and sealines.
- Arrange Delivery Orders for all import shipments.
- Responsible for customs clearance of all consignments and remain in touch to customer requests for products, services and company information.
- Transfer of all import cargo from seaport and airport to either customers warehouse or to company warehouse..
- Recommend and arrangements of transportation solution.
- Collected customer feedback and made process changes to exceed customer satisfaction goals.
- Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Receptionist
Express Movers Pakistan
Islamabad, PK
07.1991 - 06.1992
- Communicated with guests to record orders and assess needs.
- Determined customer preferences to suggest appropriate cocktails to reduce multiple visits to office.
- Keeping Calling records and updated the management for daily call logs.
- Maintained high levels of guests' satisfaction upon arrival in office for meetings.
- Checked identification for minimum age for sale of alcoholic beverages.
- Quickly reset and cleaned up once customers left to enable speedy turnaround and customers satisfaction.
Education
Bachelor of Arts - General Studies
The University of Azad Jammu And Kahmir
Muzaffarabad08.1999
Associate of Arts - General Studies
Board of Intermediate And Secondary Education Rawa
Rawalpindi03.1992
High School Diploma -
Board of Intermediate And Secondary Education AJK
Mirpur AJK03.1988
Skills
- Order management
- National accounts management
- Sales processes
- Strategic Account Development
- Business Development and Planning
- Goals and Performance
- Verbal and written communication
- Trade show representation
- Communication planning
- Social media coordination
- Customer Service
- Analytical skills
- Teamwork
- Computer proficiency
- Good telephone etiquette
- Self-motivated professional
- Responsible
- Data management
- Organization and Time management
- Sales Closing
- Scheduling
- Prospecting Clients
- Sales Contracts
- Shipping Services Knowledge
- Market Strategy
- Customer Accounts Management
- Business Planning
- Direct Sales
- Project Management
- Vendor sourcing
- Document preparation
- Business administration
- Social Media Marketing
- Product Marketing
- Target Market
- Social Media Platforms
- Trade shows
- Market Research
- Leadership
Timeline
Business Owner / CEO
AMCO Express Cargo Systems
10.2001 - Current
Transfair Pakistan Private Limited
Advantagecare Physicians
06.1998 - 08.2001
Sales Executive
Transfair Luftfracht GMBH C/O NAZ Agencies
10.1994 - 12.1997
Cargo Officer
BNS Airservices Private Limited
02.1993 - 08.1994
Receptionist
Express Movers Pakistan
07.1991 - 06.1992
Bachelor of Arts - General Studies
The University of Azad Jammu And Kahmir
Associate of Arts - General Studies
Board of Intermediate And Secondary Education Rawa
High School Diploma -
Board of Intermediate And Secondary Education AJK
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