MUHAMMAD JAHANZAIB KHAN
Maple Grove ,MN
Summary
Experienced detail oriented project manager, motivated to successfully drive projects from start to finish as part of a dynamic team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Project Manager/Business Analyst - Product Dev
Optum, Inc
08.2019 - Current
- Possess end-to-end ownership of multiple software/technology portfolio projects or sub-projects of a larger program.
- Efficiently and effectively manage all phases of the project that includes initiation, planning, execution, monitoring and closing.
- Collaborate and coordinate with cross functional teams to ensure that all deliverables and dependencies are available in a timely manner to ensure a smooth feature development execution.
- Monitor and report on project status, risks, and issues to stakeholders and leadership.
- Run SQL reports/queries for process improvements and product enhancements by analyzing data trends.
- Manage implementations, oversee training and provide testing support in software deployments.
- Work closely with QA in developing test plans/cases and conducting testing.
- Create user stories and manage product backlog and prioritize as per business need.
- Served as a primary PM on some substantial client projects such as contact-less order processing and "All in One" benefit app.
IT Business Analyst - Technology Services
St. Cloud State University
12.2017 - 08.2019
- Liaison between IT and other divisional stakeholders to understand current state and detail required features and functionality; responsible for fully documenting requirements.
- Mapped specifications and wireframes to illustrate UX/UI interactions.
- Collaborated with the IT team to participate in Agile/Scrum stand-up's and sprint planning's and be readily available to address questions, concerns and blockers.
- Documented and distributed new or revised processes and procedures that result from project efforts.
- By using tableau and Power BI developed ad-hoc reporting and analytics for stakeholders to help them in making effective and efficient business decisions.
- Involved in key tech projects such as interactive remote classes and fast mobile registration that played a huge part in organizational growth.
Business Analyst
Allianz Life Insurance Company Of North America
01.2017 - 11.2017
- Gathered requirements and drive stakeholder product vision through the planning, analysis, development, and testing phases.
- Proactively identified operational problems, issues, and recommended creative solutions that produce results and favorable outcomes for the client, department, and company.
- Generated metrics reports of findings to help management with making key decisions.
- Designed plans to improve operations and suggested changes to systems for overall organization.
- Determined and developed algorithms to improve and optimize operational processes.
- Assessed and modified operational procedures and tools to achieve optimum quality control.
Education
Master of Engineering/Technology Management - MEM, Summer 2020
St. Cloud State University
Plymouth, MNBachelor of Science - Operations Management, Fall 2016
St. Cloud State University
St Cloud, MNSkills
- SQL, Tableau, SAS, Google Analytics
- JIRA, Rally, Salesforce, Postman
- MS Azure DevOps, Visio, Excel, Access, Power BI
Applications:
- Agile /Scrum SDLC, Database Architecture/Management, Data Analysis
- Business Analysis, IT Project Management
- UAT, Defect Triage, Software & API Testing
Areas of Expertise:
Certification
PMP - Project Management Professional
Project Management Institute. November 2022
Timeline
Project Manager/Business Analyst - Product Dev
Optum, Inc
08.2019 - Current
IT Business Analyst - Technology Services
St. Cloud State University
12.2017 - 08.2019
Business Analyst
Allianz Life Insurance Company Of North America
01.2017 - 11.2017
Master of Engineering/Technology Management - MEM, Summer 2020
St. Cloud State University
Bachelor of Science - Operations Management, Fall 2016
St. Cloud State University
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