Muhammad Junaid Zaman

A Bank Teller is responsible for providing excellent customer service while handling routine financial transactions, such as deposits, withdrawals, check cashing, and loan payments. They assist customers with account inquiries, promote bank products, and ensure accurate and secure handling of cash and sensitive information.

#### **Key Responsibilities:**

1. **Customer Service:**

- Greet customers warmly and assist with their banking needs.

- Answer questions about accounts, services, and bank policies.

- Resolve customer concerns or escalate issues when necessary.

2. **Transaction Processing:**

- Process deposits, withdrawals, transfers, and check cashing.

- Handle loan payments, credit card payments, and utility bill payments.

- Verify customer identification and maintain security protocols.

3. **Cash Handling & Balancing:**

- Count and verify cash at the start and end of each shift.

- Balance cash drawers and report discrepancies.

- Follow anti-fraud and anti-money laundering procedures.