MUHAMMAD MUJTABA MAHMOOD
West Sacramento,CA
Summary
Operations-focused professional supporting fulfillment-center work, order research, quality checks, and safe daily workflows. Uses computer systems to investigate missing or damaged items, document findings, and coordinate with associates and other departments to keep work accurate and efficient.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Fulfillment Center Associate (Current)
Amazon
Rancho Cordova, California
04.2026 - Current
- Worked in Inbound, partnering with managers and Process Assistants to meet daily operational goals and ensure efficient workflows.
- Support daily fulfillment-center operations while following established work procedures and safety expectations.
- Collaborated with team members to achieve project objectives and meet deadlines, strengthening team cohesion.
Problem Solver (Previous Role)
Amazon
Rancho Cordova, California
05.2026 - 08.2026
- Resolved order and package problems to support accurate and efficient fulfillment operations.
- Investigated missing or damaged items, resolving issues through thorough research using computer systems.
- Communicated with associates and departments to effectively address and resolve operational issues.
- Utilized Amazon internal computer systems to research inventory discrepancies and track items, ensuring timely resolution of processing issues.
Security Professional
Allied Universal Security Services
Sacramento, CA
10.2024 - 05.2025
- Monitored property, CCTV cameras, and alarm systems to identify and address security threats.
- Ensured a safe environment by actively observing site activity and adhering to security protocols.
- Documented incidents through detailed reports while overseeing employee access at entrances and exits.
Cashier
Walmart
Sacramento, CA
02.2024 - 06.2024
- Executed cash-handling and loss-prevention procedures, reconciled cash drawers, and resolved discrepancies.
- Processed cash, credit, and debit transactions to ensure accurate and efficient service.
- Delivered customer service by addressing questions and concerns promptly.
Quality Control Inspector
Construction Innovations
Sacramento, CA
11.2022 - 12.2023
- Inspected incoming and outgoing materials to ensure compliance with quality standards.
- Recorded inspection and test results, addressing quality issues with production team to maintain production flow.
- Utilized quality-control software to track and analyze product data for identifying trends and areas for improvement.
Receiving Associate
Volt (Apple)
Sacramento, CA
11.2020 - 04.2021
- Verified order names and quantities against shipping documents, inspecting merchandise for damage to maintain quality standards.
- Sorted and delivered materials to work areas and staff, ensuring timely access to necessary supplies.
- Conducted inventory counts and audits to identify and resolve discrepancies, ensuring accurate stock levels.
Education
Associate of Science - Business Administration–Management
Sacramento City College
Sacramento, CA06-2027
High School Diploma -
San Juan High School
Citrus Heights, CA06-2023
Skills
- Fulfillment operations support
- Order resolution
- Item investigation
- Inventory checks
- Operational quality control
- Safety compliance
- Data analysis
- Performance analysis
- Task management
- Microsoft 365
- Problem-solving
- Material inspection
- Teamwork
- Teamwork
Certification
- OSHA Safety Certification
- Security Certification
- Basic Life Support (CPR and AED)
- Leadership Foundations
- Customer Service: Motivating Your Team
- Financial Basics Everyone Should Know
- Sales: Closing Strategies
LANGUAGES
English — Full Professional, Hindi — Professional Working, Urdu — Professional Working, Persian (Farsi) — Native or Bilingual, Dari — Native or Bilingual, Pashto — Native or Bilingual
Timeline
Problem Solver (Previous Role)
Amazon
05.2026 - 08.2026
Fulfillment Center Associate (Current)
Amazon
04.2026 - Current
Security Professional
Allied Universal Security Services
10.2024 - 05.2025
Cashier
Walmart
02.2024 - 06.2024
Quality Control Inspector
Construction Innovations
11.2022 - 12.2023
Receiving Associate
Volt (Apple)
11.2020 - 04.2021
Associate of Science - Business Administration–Management
Sacramento City College
High School Diploma -
San Juan High School