MS Office
Muhammad Qasim Tanveer
IT Professional, Management
Doha
Summary
A highly focused and competitive, Bachelor in computer sciences with More than Fifteen years extensive hands-on experience with (which comprises of many years in UAE & IRELAND) in the area of Network & System Administration, Windows server 2003-2008, IBM Main Frames, PABX, CCTV, VMS, and access control systems, mechanical maintenance, and management, in accordance with all mandatory state inspections. Fast learner, self-motivated, applying methods and technical updates in my day-to-day work, capable of accurately analyzing, diagnosing, and repairing a variety of issues using advanced equipment and comprehensive checklists with a high degree of attention and commitment to work.
Leading from the front, Adept in collaborating with colleagues to ensure product quality and improvements. Innovative Technician with a proven track record of identifying performance issues and making updates to achieve optimal performance. Experienced in leading teams to evaluate system functioning and remain forward-thinking in design and progress. currently developing, and motivating a team of 28 staff to achieve on target consistently over. Excellent communication skills at all levels and experienced in developing customer relationships. Proven general management abilities include recruiting and training staff and monitoring a high reputed company.
I can confidently priorities and adapt to competing tasks and situations as they present. I am a natural problem solver, and I feel confident in my abilities to juggle workflow in a fast-paced environment.
An extremely focused and detail-oriented technician who Bringing forth CCTV, Networking, access control systems, A strong communicator, able to address all client questions and concerns. Committed to optimal customer service and committed to achieving state-of-the-art engineered designs, and the successful completion of projects. Experienced and professional IT Manager with over eight years of valuable experience in monitoring project performance to ensure company success. Accustomed to handling IT support, managing IT projects, and supporting various engineering departments with IT tools and applications. Bringing forth a motivated attitude and the ability to establish strong and productive relationships with other company members.
Overview
21
21
years of professional experience
3
3
Languages
7
7
Certificates
About Me.
From very early age I was very enthusiastic about my carrier, I started my practical life in 2001 along with my studies as a helper at local CCTV and security access system installing company in Rawalpindi than as I completed my studies and courses regarding information technology, I joined Pakistan air force as Cadet in IT branch where I got by bachelor’s degree in computer sciences and served there as network administrator till 2009. Then I join private sector companies in Pakistan, Ireland, and UAE to attain professional dynamism and as my experience and knowledge increase I founded my own company and also participate as co-founder in different companies.
Skills
Infrastructure development
undefinedWork History
R&D Executive
Combilift
Dublin, Ireland
Feb.2011 - Current
- Researched and identified innovative solutions to acquire resources and meet customer needs.
- Negotiated fees and contracts to reach mutually beneficial agreements with clients.
- Evaluated customer needs and feedback to drive product and service improvements.
- Developed and implemented plans to qualify alternate suppliers or new materials for manufacturing.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Planned, created, tested and deployed system life cycle methodology to produce high quality product to meet and exceed customer expectations.
Co-Founder, Cheif Administrator
MindField Private Limited
Islamabad
Oct.2015 - Oct.2022
- Established foundational processes for business operations.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Evaluated suppliers to maintain cost controls and improve operations.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
- Gained strong leadership skills by managing projects from start to finish.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Maintain, drive, supervise and implement robust technical standards, systems, and processes.
- Influence technology strategies and decisions with a high-level of expertise and knowledge.
- Provide direction and support to ensure compliance with relevant legislative specifications and standards.
- Lead a team of staff developing products, and address training needs when necessary.
- Coordinate the regular testing of products to address faults, and provide evaluations in order to improve them.
- Act as a key contact with customers who have technical issues.
Collaborating with development teams and departments, as well as incorporating user feedback.
- Evaluated employee records and productivity and submitted evaluation reports.
Co-Founder, Director Technical & Marketing
Cretek Engineering Private Limited.
Islamabad, Pakistan
Feb.2017 - Jul.2021
- Established foundational processes for business operations.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Evaluated suppliers to maintain cost controls and improve operations.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Collaborated with machine development team to ensure all the equipment should be as per design and requirements.
- Manage land preparations of factory area and labour residence.
- Identified business development challenges and customer concerns for proactive resolution.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Improved operational efficiencies to reduce costs and improve productivity.
- Established team of motivated and highly skilled employees to help run business.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
- Managed financial operations and investments to maximize profits and minimize costs.
- Supported implementation of warehouse management system software applications to enable centralized management of tasks.
- Exercised leadership capabilities by successfully motivating and inspiring team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
IT & Admin Manager
PathFinder Group.
Islamabad, Dubai, Pakistan, UAE
Nov.2013 - Sep.2015
- Maintained office PCs, networks and mobile devices.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Monitored systems in operation and quickly troubleshot errors.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Remote Project Manager (IT)
Quest Technologies. LLC
Dubai, UAE.
Nov.2010 - Jun.2012
- Recovered critical information from data back ups to restore functionality.
- Collaborating with the Software Develoment team on product development and campaign strategies.
- Determining the technical scope of envisaged projects and providing technical input.
- Anticipating technical product needs and integrating desired functionalities into the design.
- Developing technical marketing materials and products,
- Monitoring product performance, and resolving errors.
- Training marketing teams on product specifications and functionalities.
- Accompanying marketing teams to marketing events, product launches, and client locations.
- Delivering presentations and performing product demonstrations.
- Answering client queries and providing technical product support.
- Documenting processes and compiling user manuals for the marketing team and clients.
- Contributing to marketing strategies by researching market trends and associated technologies.
- Oversee organizations' computer systems and manage IT teams.
- Designing and implementing efficient end-user feedback and error reporting systems.
- Supervising and mentoring IT department employees, as well as providing IT support.
- Keeping up to date with advancements and best practices in IT administration.
IT Manager
Micro World Computer Services
Islamabad, Pakistan
Sep.2008 - Dec.2010
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Oversaw IT department operations and training.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Customized and repaired technology based on staff requests.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
- Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
- Operated and maintained surveillance equipment.
- Design and deploiment of access control system.
- Educated customers on preventive care and regular maintenance to prevent system malfunctions.
- Assisted with electrical installations of lighting and smoke detectors.
IT Administrator
Pakistan Air Force
Peshawer, Pakistan
Jul.2003 - Jul.2008
- Oversaw on-site IT engineer dispatch plans, creating pre-defined response scenarios for common malfunctions and service call types.
- Developed multi-site IT execution strategies, aligning work orders at neumrus locations to effectively align available resources with historical service data.
- Interfaced with high-level client personnel, collecting performance feedback and integrating positive and negative evaluations into future IT policies.
- Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.
- Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.
- Oversaw development and implementation of improvements to support and network operations.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
- Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Applied effective time management techniques to meet tight deadlines.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Gained extensive knowledge in data entry, analysis and reporting.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Gained strong leadership skills by managing projects from start to finish.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Excellent communication skills, both verbal and written.
- Maintained network performance by performing network monitoring, analysis and performance tuning.
- Maintained network hardware and software and monitored network to support network availability to end users.
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Identified and immediately resolved issues with network devices.
- Troubleshot network problems and escalated problems to vendor.
- Established network specifications and analyzed workflow, access, information and security requirements.
- Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
- Managed computer operation scheduling, backup, storage and retrieval functions.
- Managed data backups and disaster recovery operations to comply with business continuity initiatives.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Monitored system performance and responded to alerts.
- Verified continuity of computer and telephone system services for users..
- Introduced management tools to create and manage virtual server computing environment.
- Backed up data to distributed storage centers to avoid massive data loss.
- Implemented network security measures to minimize data loss.
- Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
CCTV and Network Technician
NJ Computers
Rawalpindi, Pakistan
Feb.2002 - May.2003
- Installed cabling, wireless routers and telephone systems for data communications networks.
- Ran cabling and installed data drops for new node installations.
- Maintained thorough understanding of local area and wide area networking and components.
- Supported users both local and by phone with problem resolution.
- Installed diffrent network jacks in new construction and within existing facilities.
- Traveled to remote office locations to install nodes and implement client software rollouts.
- Troubleshot hardware and software to determine and rectify network problems.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
Education
Bachelor of Science - Computer Sciences
Virtual University
Islamabad, PakistanAssociate of Science - Computer
Government Degree College
RawalpindiHigh School Diploma -
St. John's High School
RawalpindiSoftware
Windows Server 2008-2012
MicroTik Router
Adobe Photoshop
Jommela CMS
Auto Cad
Interests
Internet Surfing
Playing Games
Spending time with Family
Certification
Diploma in Information Technology
Additional Information
Valid Qatar ID
NOC Available on Demand
"Multi Role, Multi telanted"
Timeline
Co-Founder, Director Technical & Marketing
Cretek Engineering Private Limited.
Feb.2017 - Jul.2021
Co-Founder, Cheif Administrator
MindField Private Limited
Oct.2015 - Oct.2022
IT & Admin Manager
PathFinder Group.
Nov.2013 - Sep.2015
R&D Executive
Combilift
Feb.2011 - Current
Remote Project Manager (IT)
Quest Technologies. LLC
Nov.2010 - Jun.2012
IT Manager
Micro World Computer Services
Sep.2008 - Dec.2010
IT Administrator
Pakistan Air Force
Jul.2003 - Jul.2008
CCTV and Network Technician
NJ Computers
Feb.2002 - May.2003
Bachelor of Science - Computer Sciences
Virtual University
Associate of Science - Computer
Government Degree College
High School Diploma -
St. John's High School
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