As a student pursuing a Master of Science in Management Information Systems at Lamar University, I am passionate about IT and data analysis and how they can be applied to various domains and industries. I have a Oracle Database 11g certification that demonstrates my proficiency in programming with PL/SQL and developing database applications.
I also have relevant work experience as a market research analyst at Häagen-Dazs Shops and Nestlé, where I conducted surveys, analyzed data, and presented insights to support marketing decisions and strategies. I used my communication, analytical, and problem-solving skills to deliver quality results and recommendations that met the needs and expectations of the customers and the management. I also gained valuable experience in working with different types of data, tools, and platforms, such as Excel, SPSS, and SurveyMonkey.
My goal is to leverage my IT and data analysis skills to pursue a career in IT project management, where I can contribute to the development and implementation of innovative and effective solutions that enhance the value and impact of IT projects. I am eager to learn from and collaborate with experienced professionals in this field, and to apply my knowledge and skills in retail and marketing to create solutions that address the challenges and opportunities of various stakeholders. I would love to connect with you and discuss how I can add value to your organization or project.
• Played a pivotal role in ensuring the smooth and secure conduct of various exams, including ACCA Remote Proctoring, IGCSE/International GCSE, school exams, IELTS, and CFA.
• Meticulously followed exam protocols to maintain exam integrity and fairness.
• Verified candidate identities, enforced exam regulations, and provided a supportive and calm environment for examinees.
• Developed strong organizational, communication, and problem-solving skills.
• Demonstrated a strong commitment to upholding academic standards and the confidentiality of exam materials.
• Undertook a multifaceted role as both a supervisor and an on-ground market researcher for the Häagen-Dazs marketing campaign.
• Physically visited clients across Dubai and Abu Dhabi to assess equipment and brand alignment with company standards.
• Meticulously evaluated and reported on the effectiveness of the marketing campaign, ensuring it resonated with the target audience and met set benchmarks.
• Developed skills in market research, client interaction, and project supervision.
• Emphasized commitment to maintaining the highest standards in marketing campaigns.
• Managed two iconic projects: "Big 5," the Middle East's largest construction event, and "Gitex Global - Technology Week," a major technology show.
• Collaborated effectively with diverse teams to ensure event success, emphasizing team leadership and a strong ability to thrive in fast-paced, high-pressure environments.
• Oversaw meticulous planning, logistics coordination, vendor management, and participant relations.
• Developed expertise in organization skills, vendor management, crisis management, and technical support.
• AXE - Led efforts to acquire new clients and businesses for the promotion of newly launched antiperspirants, providing consumers with product testers.
• Successfully closed long-term contracts with clients, establishing enduring partnerships that contributed to brand success.
• Oversaw product launch and testing for Nestlé, ensuring smooth operations and gathering valuable customer feedback.
• Managed promoters effectively to enhance product promotion and customer engagement.
• Conducted extensive market research and surveys, providing actionable data and insights that informed strategic decision-making.
• Honed skills in market analysis, client relationship management, and project supervision, committed to achieving excellence in the marketing field.
• Provided exceptional customer service, guiding shoppers and addressing inquiries.
• Conducted product demonstrations and educated customers on Gillette product features.
• Maintained an organized and visually appealing product display to enhance sales.
• Consistently met and exceeded sales targets, fostering brand loyalty.
• Managed inventory, including data entry, ordering, and stock maintenance.
• Produced sales reports to inform strategies and assess product performance.
• Provided exceptional customer service, meeting and exceeding sales targets.
• Demonstrated deep product knowledge to inform customer choices and enhance brand loyalty.
• Collaborated with the sales team for effective product placement and merchandising.
• Committed to delivering a seamless customer experience in the technology industry.
• Efficiently and accurately inputting data into databases, ensuring the integrity and quality of information.
• Adhering to strict timelines and data entry standards to maintain smooth and reliable data operations.
• Collaborating with colleagues to optimize data collection and reporting processes.
• Developing a strong attention to detail and commitment to maintaining data accuracy.
SAP ERP
Oracle Database
Tableau
Microsoft Power BI
Oracle SQL Developer
AutoCAD
Oracle Database 11g: Program with PL/SQL