Muhammad Shahzaib Khan

• Highly experienced IT expert with 2+ years of experience leading and managing IT operations, infrastructure, and teams in a fast-paced, dynamic environment
• Capable of devising and implementing strategies to ensure IT systems' stability, security, and scalability while delivering superior service levels
• Strong problem-solving skills, a dedication to continuous development, and a collaborative style of leadership Working as an IT Operations Team lead in the Rack Harvesting/Pallet Harvesting and Receiving Department, overseeing day-to-day operations and monitoring performance metrics
• Lead and oversee a Rack & Pallet Harvesting department team responsible for maintaining and sustaining the company's IT infrastructure, including servers, networks, laptops, and desktops
• Create and implement IT operational strategies, policies, and procedures to assure the reliability and performance of mission-critical systems
• Work with cross-functional teams to define and prioritize IT projects, ensuring alignment with business objectives and goals
• Monitor and evaluate IT performance and service levels, proactively identifying and resolving issues to reduce disruptions and boost productivity
• Supervise budgeting, procurement, and vendor administration for IT, optimizing resource allocation and controlling costs
• Drive IT security initiatives by ensuring compliance with industry regulations and standards and implementing robust cybersecurity measures
• Decommissioning server racks, facilitating seamless equipment upgrades or replacements
• Proficient in Microsoft Excel for effective data management and inventory control
• Accurately adding assets to the company's proprietary software, ensuring proper documentation and organization
• Performing thorough data sanitization procedures to maintain data security and adhere to industry best practices and compliance requirements
• Serve as the point of contact for escalations and incident resolution, managing critical incidents effectively and minimizing business impact.

• I was responsible for Specimen processing, Data Entry, Specimen Accessioning, Priority Bags (yellow bags and purple Bags)
• Receive, record, and prepare specimens for analysis with efficiency
• Perform quality control reviews to ensure the integrity of specimens
• Maintain accurate records as you safely store and retrieve specimens
• Input of precise data into the laboratory's information system
• Observance of safety, compliance, and quality protocols with rigor
• Effective interaction between team members
• Equipment maintenance and problem reporting
• Continuous refinement and professional development orientation
• Planet Fitness
• Greeting members, prospective members, and guests, as well as providing customer service
• Managing all front desk-related tasks, such as:
• Answer the phone and assist individuals with various inquiries
• Verify membership in the system
• New member registration
• Give tours to prospective members
• Facilitate necessary account updates for members
• Respond promptly and professionally to member inquiries and concerns, elevating as necessary to the Assistant Manager or Manager
• Assist in maintaining the club's tidiness and sanitation.

• Responsibilities as a Lens-Making Tech:
• Using cutting-edge machinery, precision orthokeratology (Ortho-K) lenses were manufactured
• Ensured quality control through stringent inspections and adherence to standards
• Utilized specialized equipment to construct lenses with precision
• Contributed to the lens design processes to enhance vision correction
• Enhanced manufacturing procedures to improve productivity and quality
• Keeping meticulous records of lens manufacturing details
• Prioritized safety and strictly adhered to protocols when manipulating materials
• Keeping abreast of industry trends through continuous education
• Effectively collaborated with cross-functional teams to achieve production objectives.

• Manage a store staff
• Manage daily shift client service, inventory, and cash handling
• Resolve consumer complaints and improve shopping
• Stock shelves and order supplies as needed
• Display enticing merchandise and promotions
• Manage cashier tasks like register balancing and cash handling
• Ensure policy compliance when onboarding new team members
• Keep safety, sanitation, and loss prevention standards
• Help fulfill sales and budget goals
• Manage administrative chores and communicate with management and workers
• Promote team growth and company policies
• Control inventory theft and loss.

Of 2020 Honor roll :(2017-2019) Student Leadership: (2018)