MUHAMMAD SOHAIL ZAFAR
Aurora,IL
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation. Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
IT Manager
Alpha American Medical Supply
11.2022 - Current
- Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
- Improved network efficiency by implementing new server configurations and optimizing system operations.
- Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
- Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
- Streamlined inventory management for improved product availability and reduced stock discrepancies.
IT Manager
NakarKhana News Web
02.2020 - Current
- Enhanced system security through the implementation of robust cybersecurity measures.
- Managed complex IT projects, ensuring timely completion within budget constraints.
- Coordinated cross-functional teams for the successful deployment of new software applications across departments.
Business Development Specialist
Js Solution
10.2016 - Current
- theThe Expanded client base by identifying and targeting new business opportunities through market research and analysis.
- Developed and executed strategic sales plans, resulting in increased revenue and profitability for the company.
- Enhanced brand visibility by designing and implementing innovative marketing campaigns across various platforms.
- Mentored junior team members, providing guidance on best practices in business development to elevate their performance levels.
- Boosted sales by 53% with development of positive customer relationships.
Sale Executive Manager
The Cogent Tribe Inc DBA Hamari Roti
11.2015 - 08.2016
- Oversaw retail operations for 37 food and grocery stores throughout the Chicago land Area
- Boosted sales revenue by implementing innovative marketing strategies and refining sales techniques.
- Developed strong client relationships for increased customer loyalty and repeat business.
- Conducted thorough market research to identify trends and stay ahead of the competition, making informed decisions on product development and pricing strategies.
Contract Web Developer
AFAM Concepts Inc, JF Labs
10.2015 - 11.2015
- Enhanced website functionality by implementing responsive design techniques and optimizing code for improved performance.
- Collaborated with cross-functional teams to develop user-friendly web applications, resulting in increased customer satisfaction.
- Reduced page load times by optimizing images, scripts, and stylesheets for faster rendering and improved user experience.
- Developed custom WordPress themes for clients, ensuring seamless integration with their existing branding and content strategies.
Content Generator & I.T Manager
Top Story Online
03.2010 - 06.2015
- Facilitated smooth operations by overseeing daily tasks, managing staff schedules, and resolving conflicts as needed.
- Organized networking events to connect with industry professionals, gaining insights into emerging trends and potential collaborations.
- Collaborated with marketing team to develop targeted content strategies, resulting in increased brand awareness.
- Enhanced website traffic by creating engaging and SEO-optimized content for various online platforms.
- Streamlined website copy to improve user experience, reducing bounce rate and increasing time spent on site.
Retail Advertising Sale Executive
Ali Oil & Rice Mills Ltd
02.2007 - 02.2010
- Increased sales revenue by establishing and nurturing relationships with key retail clients.
- Developed comprehensive advertising campaigns for retailers, resulting in increased brand awareness and customer acquisition.
- Expanded client base through targeted prospecting and effective networking strategies.
- Utilized data-driven insights to guide decision-making processes, optimizing marketing strategies tailored to specific retail industries.
- Organized promotional events for retail clients as part of broader advertising campaigns, driving foot traffic and increasing store visibility within local markets.
Assistant Sale Officer (Intern)
Dancom Online Inc
04.2004 - 09.2005
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
- Wrote detailed narrative reports for use in investigations.
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
Education
Master of Science - Information Technology Management IT Project Management
Trident University International
Cypress, CABachelors - business administration and Information TechnologySale and Marketing
University of Punjab
2007
Diploma - Commerce (Accounting, Finance
Punjab Board of Technical Education
2002
Skills
Information Confidentiality
- Team Collaboration
- Risk Mitigation Planning
- Team Development
- Quality Assurance
- Documentation Management
- IT Resource Use
- Technical Troubleshooting
- Operating System Management
- Agile Methodologies
- IT Service Management
- Information Security
- IT Infrastructure Proficiency
- Documentation and Reporting
- Cybersecurity Best Practices
- Strategic Planning
Timeline
IT Manager
Alpha American Medical Supply
11.2022 - Current
IT Manager
NakarKhana News Web
02.2020 - Current
Business Development Specialist
Js Solution
10.2016 - Current
Sale Executive Manager
The Cogent Tribe Inc DBA Hamari Roti
11.2015 - 08.2016
Contract Web Developer
AFAM Concepts Inc, JF Labs
10.2015 - 11.2015
Content Generator & I.T Manager
Top Story Online
03.2010 - 06.2015
Retail Advertising Sale Executive
Ali Oil & Rice Mills Ltd
02.2007 - 02.2010
Assistant Sale Officer (Intern)
Dancom Online Inc
04.2004 - 09.2005
Master of Science - Information Technology Management IT Project Management
Trident University International
Bachelors - business administration and Information TechnologySale and Marketing
University of Punjab
Diploma - Commerce (Accounting, Finance
Punjab Board of Technical Education
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