MUHAMMAD USMAN ANJUM
Summary
Dynamic Zonal Sales Manager at Lake Foods with a proven track record in key account growth and relationship building. Expert in sales presentations and staff training, driving significant revenue increases through strategic marketing initiatives. Recognized for enhancing customer satisfaction and fostering teamwork, resulting in sustained business growth and loyalty.
Overview
25
25
years of professional experience
Work History
Zonal Sales Manager
Lake Foods(Kim's)
10.2013 - 01.2024
- Assisted in developing regional sales strategies to enhance market penetration.
- Supported team in managing customer relationships and addressing inquiries effectively.
- Engaged in product training sessions to improve knowledge of offerings and features.
- Collaborated with marketing to implement promotional campaigns that drive sales growth.
- Monitored competitor activities to identify trends and inform strategic adjustments.
- Participated in regular team meetings to discuss challenges, share insights, and propose solutions.
- Developed strong relationships with key clients for sustained business growth and customer retention.
- Introduced new products to the market, effectively managing launch campaigns and promotional activities.
- Organized regular meetings between regional managers to share best practices across zones.
Sales Officer
ZAIN ENTERPRISES KARACHI
01.2005 - 09.2013
- Developed and maintained strong customer relationships to drive sales growth.
- Analyzed market trends to identify new business opportunities and optimize product offerings.
- Collaborated with marketing teams to design promotional campaigns that increased brand awareness.
- Trained and mentored junior sales staff, enhancing team performance and productivity.
- Utilized CRM systems to track client interactions and streamline communication processes.
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Cultivated strong relationships, establishing trust and loyalty among clients.
- Participated in regional sales meetings, sharing insights with colleagues and fostering teamwork across departments.
Sales Officer
ADNAN FOOD
03.2001 - 12.2004
- Analyzed sales data regularly to identify areas for improvement, implementing targeted initiatives accordingly.
- Managed a portfolio of accounts, ensuring timely follow-ups and excellent customer service.
- The coordinated effort between departments resulted in better communication and streamlined processes.
- Monitored inventory levels closely, proactively addressing any shortages or excesses as needed.
- Assisted in the recruitment process for new team members, contributing to building a high-performing salesforce.
Sales Representative
MEHTAB FOOD
09.1998 - 12.2000
- Implemented feedback mechanisms to continuously enhance customer satisfaction levels.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Education
Associate of Science - Humanities
GOVT HIGH SCHOOL
TOBA TECH SINGH03-1996
Skills
- Sales presentations
- Staff training
- Sales reporting
- Client visits
- Sales training
- Teamwork
- Customer service
- Time management
- Team motivation
- Relationship building
- Marketing and promotional activities
- Sales coordination
Languages
Urdu
Full Professional
English
Limited Working
Punjabi
Full Professional
Interests
- Youth Development Programs
- I enjoy helping others and giving back to the community
- Participating in local clean-up initiatives
- Cooking
- Volunteering with youth sports programs as a Coordinator
- Reading books related Islam
Timeline
Zonal Sales Manager
Lake Foods(Kim's)
10.2013 - 01.2024
Sales Officer
ZAIN ENTERPRISES KARACHI
01.2005 - 09.2013
Sales Officer
ADNAN FOOD
03.2001 - 12.2004
Sales Representative
MEHTAB FOOD
09.1998 - 12.2000
Associate of Science - Humanities
GOVT HIGH SCHOOL
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