Muhammad Z. Jawad
Orlando,FL
Summary
After multiple years of customer service, I landed my first job working at a fast food chain. I learned how to properly care for the food we served to customers. I see how to clean the workplace to ensure we meet the food safety standards. Under the work of the private employer, I learned to do oil changes, how to balance wheels, do alignments on vehicles, self diagnose problems with motors, change brake pads, resurface rotors, and how to change tires on the machines they had.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Vehicle Technician
Private Employers
Orlando, FL
06.2024 - Current
- Connected diagnostic equipment to identify problems in the electronic control module of the engine management system.
- Inspected exhaust systems for leaks or damage and replaced damaged parts if needed.
- Checked fluid levels of steering gear box, brake system, clutch system and coolant systems.
- Repaired or replaced worn parts such as brakes, spark plugs, and belts.
- Diagnosed and repaired vehicle malfunctions.
- Provided technical advice on repairs required for customer's vehicles.
- Performed routine maintenance services such as oil changes, lubrications, tune-ups, filters replacements.
- Replaced shock absorbers or struts when needed.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
- Removed old oil, replaced filters, and added correct amounts of fluids.
- Improved function of engines by replacing spark plugs, fuel filters and defective sensors.
- Conferred with customers to obtain descriptions of vehicle problems and discuss work or future repair requirements.
- Repaired, replaced and adjusted brakes.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
Crew Member
Raising Cane's Restaurants
Orlando, FL
12.2023 - Current
- Resolved customer complaints in a professional manner.
- Maintained an organized work area to ensure efficient operations.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Wiped down tables and equipment, swept and refilled stock.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Maintained safe food handling practices to prevent germ spread.
Shadowing Student
Private Practice
Orlando, FL
05.2022 - Current
- watched the surgeons perform surgery on the Urinary system
- Watched surgeries on the GI tract
Crew Member
Chick-fil-A
Orlando, FL
05.2023 - 12.2024
- Adhered to health department regulations regarding food handling procedures.
- Resolved customer complaints in a professional manner.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Checked expiration dates on all products before serving them to customers.
- Maintained an organized work area to ensure efficient operations.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
Volunteer
Give Kids The World Village
Orlando, FL
12.2022 - 01.2023
- Collaborated with other volunteers to create a positive work environment.
- Provided guidance and support to fellow volunteers during their shifts.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Provided assistance to staff in the daily operations of the organization.
- Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
- Helped with prep, set up, and breakdown of community and public events.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Greeted guests and offered assistance in finding specific departments or personnel.
- Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
Education
High School Diploma -
Lake Nona High School
Orlando, FL05-2024
Skills
- Tire mounting and balancing
- OBD-II Diagnostics
- Computerized Alignment
- Exhaust system repair
- Suspension Systems Maintenance
- Customer Service
- Alignments experience
- Changing Oil
- Customer Engagement
- Health Code Compliance
- Initiative and Self-Motivation
- Taking Orders
Affiliations
- Weightlifting in High school
- Do my own services on my car'
- Play guitar
Languages
Spanish
Limited
Accomplishments
- second place in High school Weightlifting in the district level
- made Honor roll all years of high school
Certification
- CPR Certification
Timeline
Vehicle Technician
Private Employers
06.2024 - Current
Crew Member
Raising Cane's Restaurants
12.2023 - Current
Crew Member
Chick-fil-A
05.2023 - 12.2024
Volunteer
Give Kids The World Village
12.2022 - 01.2023
Shadowing Student
Private Practice
05.2022 - Current
High School Diploma -
Lake Nona High School