Muhammed Cham
Kenmore
Summary
Professional mental health caregiver with significant experience in providing compassionate and effective care. Demonstrates strong leadership in coordinating with healthcare teams and adapting to changing needs. Skilled in personal care, medication management, and fostering supportive environment. Known for reliability, empathy, and commitment to delivering high-quality results.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Caregiver
Bothell Serenity Adult Family Home
01.2023 - Current
- Implemented creative solutions to address unique challenges faced by individual patients.
- Coordinated with healthcare professionals to develop comprehensive care plans tailored to each patient's specific requirements.
- Work with family members on best ways to support their loved one's ongoing health goals and challenges.
- Make sure residence follow through on personal hygiene tasks such as bathing, grooming, dressing, maintaining dignity and respect throughout the process.
- Boosted patient morale by fostering strong relationships built on trust, empathy, and open communication.
- Streamlined workflow processes by implementing organizational systems that improved overall efficiency within caregiving teams.
- Review comprehensive assessments of new patients to determine appropriate level of support required for optimal care.
- Enhanced patient well-being by providing compassionate and attentive care, addressing individual needs and preferences.
- Maintained strict confidentiality regarding sensitive patient information in compliance with HIPAA regulations and professional ethics.
- Mentored junior caregivers, helping them develop essential skills and confident decision-making abilities.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Transported clients to and from medical appointments with safety and efficiency.
- Monitored client vital signs, administered medications, and tracked behaviors.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Completed regular check-ins and progress report for each client.
Reception Guest Relation Officer
Coco Ocean Resort & Spa Hotel
07.2006 - 11.2021
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Provided exceptional customer service.
- Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
- Helped maintain updated records of room availability within computer systems while minimizing overbooking errors.
- Contributed to a positive work environment by effectively collaborating with colleagues across various departments.
- Utilized strong communication skills to effectively relay important information between staff members and management teams.
Education
Master of Arts - Business
University of The Gambia
The Gambia01-2010
Skills
- Respectful and compassionate
- Problem-solving
- Patient care coordination
- Meal preparation
- Emotional support
- Multitasking and organization
- Dependable and responsible
- Verbal and written communication skills
Certification
- Nursing Assistant Registration
- Mental Health Specialty Training
- DSHS Approved Training (75 hours)
- First Aid, CPR, AED
- Orientation and Safety
- Nurse Delegation Core
- Nurse Delegation Diabetes
Timeline
Lead Caregiver
Bothell Serenity Adult Family Home
01.2023 - Current
Reception Guest Relation Officer
Coco Ocean Resort & Spa Hotel
07.2006 - 11.2021
Master of Arts - Business
University of The Gambia
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