MUHAMMED DUKURAY
Columbus,OH
Summary
Dynamic Automation Equipment Operator with a proven track record at Kroger, excelling in safety compliance and teamwork. Enhanced operational efficiency through meticulous equipment inspections and effective communication. Committed to maintaining a hazard-free workplace while optimizing processes, ensuring high-quality standards, and fostering a collaborative environment.
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
8
8
years of professional experience
6
6
Certification
Work History
Automation Equipment Operator
Kroger, Great Lakes Distribution Center
11.2023 - 05.2025
- Maintained and cleaned equipment after each job and inspected.
- Operated machining equipment safely with team of operators.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
- Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
- Participated in regular safety meetings to reinforce best practices within the team and ensure a hazard-free workplace.
- Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.
- Followed safety protocols while operating machinery.
- Enhanced team collaboration, leading pre-operation briefings to align on daily objectives and safety protocols.
- Collaborated with team members to optimize work processes, streamlining operations for increased efficiency.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Maintained strict adherence to safety and quality standards while operating equipment in dynamic environmental conditions.
Produce Receiver
Kroger, Great Lakes Distribution Center
08.2022 - 10.2023
- Reviewed bids and contracts to place appropriate orders.
- Drove supplier relationship management to improve KPIs.
- Implemented a system for organizing and prioritizing incoming shipments, resulting in reduced time spent sorting and processing deliveries.
- Reduced waste and spoilage by conducting regular inventory checks and maintaining proper storage conditions.
- Maintained detailed records of all received shipments, allowing for accurate tracking of inventory levels and supplier performance data.
- Supported a positive work environment through clear communication, teamwork, and adherence to company policies.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Contributed to the development of company-wide best practices for produce receiving, storage, and handling to ensure consistency across all locations while maintaining high-quality standards.
Order Selector
Kroger, Great Lakes Distribution Center
01.2022 - 07.2022
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Ensured proper inventory management through consistent communication with supervisors and warehouse team members.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Followed orders precisely for correct items, sizes and quantities.
- Received new stock and input values into computer system.
IT Software Support Technician
GSM Empire Phone Store
07.2019 - 02.2021
- Delivered timely resolutions to critical software issues by collaborating with cross-functional teams, including developers, product managers, and quality assurance personnel.
- Developed strong relationships with key stakeholders, fostering a collaborative environment for continuous improvement of IT services.
- Continuously sought opportunities for professional growth and development, staying current on the latest industry trends and emerging technologies relevant to the organization''s IT operations.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Configured and tested new software and hardware.
- Created user accounts and assigned permissions.
- Installed and configured operating systems and applications.
- Diagnosed and troubleshot hardware, software and network issues.
- Streamlined help desk processes for increased efficiency and improved customer satisfaction.
- Managed high levels of call flow and responded to technical support needs.
- Maintained strong working knowledge of various operating systems, hardware components, networking protocols, databases, and other relevant technologies used within the organization''s IT landscape.
Sales Associate
GSM Empire Phone Store
06.2017 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to achieve monthly sales targets.
Education
Graduate Certificate - Information And Communication Technology
Gambia Telecommunications And Multimedia Institute
Serekunda, The Gambia09.2019
Graduate Certificate - Information Technology
Lasting Solution Institute Management Technology
8 Kairaba Ave, Serekunda The Gambia 06.2018
Certificate In Commercial Studies - Sales & Marketing Studies
Management Development Institute
MDI Road, Kanifing, The Gambia01.2015
Graduate Certificate - Commerce
The Gambia Muslim Senior Secondary School
Banjul, The Gambia 06.2013
Skills
- Worksite safety
- Equipment inspections
- Equipment operations
- Safety compliance
- Multitasking Abilities
- Safety monitoring
- Teamwork and collaboration
- Team communication
- OSHA compliance
Accomplishments
- Achieved Results by completing Task with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Association of Information Technology Professionals
Certification
- Certified mobile phone & laptop repair technician
- Area of certification Training Comptia A+ & Information Technology Support
Hobbies
Religion
Travel
Soccer
Tech & phone Experts
Driving
News
Additional Information
Certified IT Support Components:
Certified Warehouse Kroger, Great Lakes Distribution Center
References available upon request
Languages
English
Professional Working
Soninke
Native or Bilingual
Wolof
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Automation Equipment Operator
Kroger, Great Lakes Distribution Center
11.2023 - 05.2025
Produce Receiver
Kroger, Great Lakes Distribution Center
08.2022 - 10.2023
Order Selector
Kroger, Great Lakes Distribution Center
01.2022 - 07.2022
IT Software Support Technician
GSM Empire Phone Store
07.2019 - 02.2021
Sales Associate
GSM Empire Phone Store
06.2017 - 01.2019
Graduate Certificate - Information And Communication Technology
Gambia Telecommunications And Multimedia Institute
Graduate Certificate - Information Technology
Lasting Solution Institute Management Technology
Certificate In Commercial Studies - Sales & Marketing Studies
Management Development Institute
Graduate Certificate - Commerce
The Gambia Muslim Senior Secondary School
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