Muhammed Marhocevic
West Des Moines
Summary
Proven track record of enhancing team performance and customer satisfaction at Target through exceptional customer service and problem-solving skills. Mentored Chipotle staff to full potential, boosting productivity. Known for adaptability, clear communication, and a positive attitude, consistently achieving results beyond expectations.
Overview
2
2
years of professional experience
Work History
Team Member
Target
07.2023 - Current
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Certified Trainer
Chipotle
08.2022 - 04.2023
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Conducted post-training follow-ups with participants to ensure proper knowledge transfer and application on the job.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Education
High School Diploma -
Waukee Senior High School
Waukee, IA05.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
Timeline
Team Member
Target
07.2023 - Current
Certified Trainer
Chipotle
08.2022 - 04.2023
High School Diploma -
Waukee Senior High School