Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Muhammed Nawaz

Brooklyn,NY

Summary

Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships.

Overview

8
8
years of professional experience

Work History

IT Project Coordinator

American Information Systems
Manhattan, NY
01.2024 - Current
  • Managed the allocation of resources across multiple projects.
  • Conducted regular meetings with project teams to review progress and identify potential issues.
  • Worked closely with stakeholders to define project scope and objectives.
  • Developed project plans and timelines to ensure successful completion of projects.
  • Coordinated internal and external communications related to projects.
  • Identified risks associated with each project and developed mitigation strategies.
  • Created detailed status reports summarizing project activities and progress towards goals.
  • Led meetings with internal team members, consultants and contractors.
  • Built and established strong partnerships with teams, vendors and contractors.

End User Support Technician

Evercore
Manhattan, NY
05.2022 - 05.2023
  • Provided technical support to end users in person, via phone and email.
  • Assisted with troubleshooting hardware and software issues.
  • Deployed and configured new computers, laptops and other devices.
  • Installed applications and operating systems on user machines.
  • Maintained inventory of IT equipment and assets.
  • Performed regular maintenance tasks such as patching, security scans and backups.
  • Configured printers, scanners, mobile devices according to organizational standards.
  • Assisted with planning, designing, testing and deploying new technologies or upgrades.
  • Handled customer service issues by providing guidance or escalating for advanced support.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.

Assistant Manager

Rite Aid
Brookyln, NY
09.2016 - 03.2019
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Ensured compliance with safety regulations and company policies.
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Resolved conflicts between team members in an effective manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.

Education

High School Diploma -

Fort Hamilton High School
Brooklyn, NY
06-2015

Skills

  • Systems implementation
  • Schedule Management
  • Workforce training
  • Project Planning
  • Project tracking
  • Logistics Management

Languages

English
Native/ Bilingual
Urdu
Native/ Bilingual
Punjabi
Native/ Bilingual

Timeline

IT Project Coordinator

American Information Systems
01.2024 - Current

End User Support Technician

Evercore
05.2022 - 05.2023

Assistant Manager

Rite Aid
09.2016 - 03.2019

High School Diploma -

Fort Hamilton High School

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Muhammed Nawaz