Overview
Work History
Education
Skills
Languages
Timeline
Generic

Muhana Trisha

South Richmond Hill,NY

Overview

8
8
years of professional experience

Work History

Server

SSP America Food & Travels
08.2018 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Assistant Teacher

Department Of Education
01.2021 - 01.2024
  • Increased student engagement by incorporating hands-on activities and group projects into the curriculum.
  • Enhanced students'' critical thinking skills through problem-solving exercises and open-ended questions.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Provided one-on-one support for students with learning disabilities, enabling them to excel in their coursework.
  • Supported student physical, mental, and social development using classroom games and activities.

Passenger Service Agent

Hallmark Aviation
03.2021 - 09.2021
  • Enhanced customer satisfaction by providing efficient check-in and boarding services.
  • Streamlined baggage handling for improved passenger experience and reduced wait times.
  • Provided follow through on all calls with confirmations and dissemination of requested information.
  • Reviewed and updated customer information to maintain up-to-date records for high-quality service.
  • Rescheduled flights, issued refunds and assisted passengers with alternative travel arrangements.
  • Monitored security and maintained operational protocols.

Cashier

Rite Aid
07.2016 - 12.2018
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.

Education

Bachelor of Science - Bachelor of Pharmacy

University Of Development Alternative
Dhaka, Bangladesh
01.2016

Associate of Science - Science, Technology, And Society

Brahmanbaria Govt. College
Brahmanbaria, Bangladesh
06.2011

High School Diploma -

Govt. Model Girls High School
Brahmanbaria, Bangladesh
06.2009

Skills

  • Food Running
  • Supply Restocking
  • Table Setting
  • Safe Food Handling
  • Quality Control
  • Food Safety Understanding
  • Hospitality Service Expertise
  • Food Safety Practices

Languages

English
Full Professional
Bangla
Native or Bilingual

Timeline

Passenger Service Agent

Hallmark Aviation
03.2021 - 09.2021

Assistant Teacher

Department Of Education
01.2021 - 01.2024

Server

SSP America Food & Travels
08.2018 - Current

Cashier

Rite Aid
07.2016 - 12.2018

Bachelor of Science - Bachelor of Pharmacy

University Of Development Alternative

Associate of Science - Science, Technology, And Society

Brahmanbaria Govt. College

High School Diploma -

Govt. Model Girls High School

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Muhana Trisha