Muhannad Alharbi
Riyadh,Riyadh
Summary
With extensive experience in managing large automobile portfolios and assessing insurance risks, a seasoned insurance operations officer is seeking to leverage their expertise and acumen in a new challenge.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Insurance Operation Officer
Al-Rajhi Bank & Tanfeeth
07.2017 - Current
- Led team of insurance specialists in managing diverse portfolio of commercial and personal insurance policies
- Utilized advanced big data analysis techniques to assess and evaluate insurance risks and recommend optimal coverage and remedies to clients
- Implemented risk management strategies to mitigate potential loss and increase policy retention
- Conducted daily verifications to ensure all policies were connected to company's system
- Monitored and investigated potential cases of fraud and reported to management and legal counsel
- Reconciled and balanced assigned accounts, and created status reports for clients
- Observed and analyzed processes to uncover inefficiencies and improvement opportunities
- Provided regular analysis and summary of data to top management to inform strategic decisions
- Provided exceptional customer service and support to clients and stakeholders
- Led project management initiatives to improve overall performance and efficiency.
Accountant
Saudi Arabian Cooperative Insurance Company(SAICO)
10.2016 - 07.2018
- Gathered financial information, prepared documents, and closed books.
- Documented cash, credit, fixed assets, accrued expenses and line of credit transactions.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating and cash and banking reconciliations.
- Reconciled accounts and reviewed expense data, net worth and assets.
- Collaborated with internal and external auditors to ensure compliance with financial regulations and accounting standards.
- Coordinated with other departments to obtain and provide information necessary for preparation of financial reports and statements.
- Developed and maintained financial databases and spreadsheets to support financial analysis and reporting.
Education
MBA - Master of Business Administration
Saudi Electronic University
Riyadh06.2023
BBA - Finance With Minors in Marketing And Management
Jacksonville University
Jacksonville, FL06.2016
Skills
- Strong organizational skills and keen eye for detail
- Ability to multitask and work in demanding, fast-paced environment
- Exceptional knowledge of MS Word, Excel, Outlook, and PowerPoint
- Strong analytical and problem-solving skills
- Strong communication and interpersonal skills
- High proficiency in Excel
- Exceptional organizational, attention to detail, and time management skills
- Proven ability to maintain confidential and proprietary information while setting professional boundaries as needed
- Ability to be self-directed and motivated
- Strong problem-solving, collaboration, and customer service skills
- Ability to grasp issues quickly and work on right things at right time
- Ability to develop professional relationships with employees and management
Accomplishments
- Successfully managed a portfolio of over 350,000 policies and achieved a 99% retention rate
- Implemented new risk assessment procedures, resulting in a 20% reduction in claims
Led a team of insurance professionals in achieving a 25% increase in productivity - Developed an automated system to improve the process of reconciling and balancing accounts and achieved a 50% reduction in errors.
Certification
- Risk Management Certification - PMI, March 2021 PMP®
- Project Management Professional, December 2020 Capital
- Market Qualification Examinations, May 2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Insurance Operation Officer
Al-Rajhi Bank & Tanfeeth
07.2017 - Current
Accountant
Saudi Arabian Cooperative Insurance Company(SAICO)
10.2016 - 07.2018
MBA - Master of Business Administration
Saudi Electronic University
BBA - Finance With Minors in Marketing And Management
Jacksonville University
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