Muhrael Karass
Carson,CA
Summary
Highly motivated and dedicated professional with a passion for providing
exceptional service and support. Experienced McDonald's team member Skilled in enhancing customer experience, maintaining a positive work environment, and communicating effectively with team members and customers. Eager to apply my experience and passion in a position where I can contribute to team growth and customer satisfaction, utilizing my strong organizational and people skills. Dedicated to fostering a welcoming and enjoyable dining experience for all customers.
Overview
1
1
year of professional experience
Work History
Crew Member
McDonald's
Crenshaw, CA
06.2023 - Current
- Developed Customer service skills helped with register and food handling
- Collaborated with other co workers to make the best experience for a customer
- Managed cash registers efficiently and accurately while ensuring seamless customer transaction
- Served as a mentor and role model for fellow coworkers.
- Effectively communicated with customers to address their concerns and provide detailed answers to their inquiries
- Served as the store's digital ambassador, assisting customers with technical issues related to the app.
- Trained new crew members in customer service, store technology, and procedures.
Education
High School Diploma -
North High School
Torrance, CA06-2024
Skills
- Excellent interpersonal and
communication skills, effectively
interacting with diverse individuals
- Strong organizational abilities,
managing tasks and responsibilities
efficiently
- Adaptability and ability to work well
in fast-paced environments
- Excellent customer service and
problem-solving skills
Languages
English
Native/ Bilingual
Spanish
Limited
Arabic
Native/ Bilingual
Timeline
Crew Member
McDonald's
06.2023 - Current
High School Diploma -
North High School