Francisco Gonzalez
Chicago,United States
Summary
Analytical Senior Business Consultant with expertise in developing and executing robust business plans. Skilled in identifying weaknesses, monitoring existing business practices and recommending effective solutions. Driven and logical with strengths in handling key accounts and exceeding expectations.
Overview
16
16
years of professional experience
Work History
Senior Business Sales Consultant
Verizon Wireless
Chicago, IL
02.2013 - Current
- Formulated recommendations and effective solutions to improve Verizon's overall profitability and success.
- Developed complete business plans and operational strategies for new and existing business.
- Identified key products, services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth.
- Devised processes to boost long-term business success and increase profit levels.
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Offered expertise on employee and business development plans to enhance implementation and routine oversight.
- Conducted assessments and counseled clients regarding controls, risks, process issues and productivity inefficiencies.
- Collected various reports and information regarding client's business by interviewing, shadowing and analyzing reports.
- Analyzed and interpreted data to determine any problems or areas that need improvement.
- Performed initial assessments during meetings with assigned clients.
- Assisted with identifying, interviewing and testing top talent to optimize productivity.
Personal Banker
PNC Bank
Chicago, IL
09.2011 - 01.2013
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Achieved consistent recognition as top sales performer.
- Created innovative financial solutions to meet customer needs and provide competitive edge.
- Maximized revenue through improved sales techniques and branch productivity.
- Helped clients plan for and fund retirements using mutual funds and other options to manage, customize and diversify portfolio.
- Presented new and additional products and services to existing customers.
- Backed up teller team by handling needs of new and existing customers at main counter.
- Approached prospective clients through cold calling and emails to meet sales targets.
- Promoted financial products by maintaining excellent service offering knowledge.
Assistant Branch Manager
TCF Bank / Huntington Bank
River Forest, IL
01.2007 - 05.2011
- Trained and developed new team members in alignment with branch service standards and objectives.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Facilitated customer satisfaction by executing personal communication and frequent follow-ups.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Implemented process improvements to increase productivity.
- Protected company assets with strategic risk management approaches.
- Analyzed, reduced and controlled expenses by improving resource allocation.
- Identified and capitalized on community business opportunities with effective networking.
- Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Education
Associate of Science - Business Management
Lumerit
116 Taxiway Ln, Spring Branch, TX 7807012.2022
Skills
- New Business Opportunities
- Process and Procedure Refinement
- Business Partnerships
- Financial Data Analyzation
- Marketing Effectiveness
- Risk Mitigation Strategies
- Business Presentations
- Profitability Assessments
- Sales Quota Management
- Monitor Industry Trends
Languages
Spanish
Native or Bilingual
Timeline
Senior Business Sales Consultant
Verizon Wireless
02.2013 - Current
Personal Banker
PNC Bank
09.2011 - 01.2013
Assistant Branch Manager
TCF Bank / Huntington Bank
01.2007 - 05.2011
Associate of Science - Business Management
Lumerit
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