Mujeeb Nahshal
Hamtramck,MI
Summary
Reliable and adaptable to general labor work with an agreeable disposition and a stellar customer service ethic. Adaptable multitasker with the abilities to handle several workplace responsibilities with accuracy and efficiency.
Overview
10
10
years of professional experience
Work History
TSS Inc
08.2022
- Prepare and apply vinyl graphics to various surfaces and materials
- Use of power tools to cut and produce plastic faces for signs
- Ensure all work is completed to highest standards in terms of quality and attention to detail
- Proved successful working within tight deadlines and a fast-paced environment
Costumer Service
Side Jobs And Family Business
01.2014 - Current
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Machine Operator
J. G. Kern Enterprises, Inc.
01.2020 - 01.2021
- Enter job processing information into corporate MIS system for production records
- Understand specifications of task at hand and desired results by reading blueprints, mechanical drawings etc
- Prepared and loaded raw materials and parts onto machines
- Ran test to check if machines produce outputs according to specifications
- Surprised machines while executed tasks and made any necessary adjustments to produce better result
- Inspected and measured finished products and compared them with requirements to determine if process was completed properly.
Machine Operator
Wolverine Solutions Group
01.2018 - 01.2020
- Promoted to Team Leader within year of hire
- Set up machines (calibration, cleaning etc.) to start production cycle
- Feed envelopes/letters into semi-automated machines
- Maintain acceptable production standards (quality and productivity) along with activity logs
- Follow supplied instructions (mail envelopes, remits, additional inserts, and postage rate mail is metered at).
Carryout
Malek Al-kabob Cuisine
01.2014 - 01.2016
- Maintained highest quality of customer service by anticipating needs of each individual guest
- Achieved sales goals through product recommendations to guests
- Assisted with flow of guests by taking food and drink orders as needed
- Cash handling and end of day revenue reconciliation and applicable paperwork
- Assuring quality of food and arrangement of dishes are as per standards marked by higher authorities
Education
22 Credits -
Macomb Community College
Warren, MI8 Credits -
Wayne County Community College
Detroit, MIHigh School Diploma -
Frontier International Academy
Hamtramck, MI01.2014
Skills
- High ability to follow written and oral instructions along with good communication
- Able to work in team environment
- Bilingual – Arabic and English
- Able to perform duties effectively in confided spaces
- Capable of standing and walking long periods
- Quality service to diverse costumers over years
Awards
Promoted to team leader within a year of hire in at Wolverine Solutions Group 6 Times employer of the month at Wolverine Solutions Group
Languages
Arabic
Native or Bilingual
Timeline
TSS Inc
08.2022
Machine Operator
J. G. Kern Enterprises, Inc.
01.2020 - 01.2021
Machine Operator
Wolverine Solutions Group
01.2018 - 01.2020
Costumer Service
Side Jobs And Family Business
01.2014 - Current
Carryout
Malek Al-kabob Cuisine
01.2014 - 01.2016
22 Credits -
Macomb Community College
8 Credits -
Wayne County Community College
High School Diploma -
Frontier International Academy