MUJIBRHAMAN RAHMANI
Cybersecurity, Help Desk
Houston
Summary
Dedicated cybersecurity professional with a strong foundation in Information Technology from Rana University and specialized CCNA training from Zoombyte Institutes. Currently pursuing a Cyber Security Certificate from Google and ISC2. Expertise includes cybersecurity, IT support, and education, with a proven track record of identifying and mitigating threats to protect sensitive data. Former Cyber Security Analyst at ASIX AFGHANIXTAN, where digital defenses were strengthened and compliance standards improved. Committed to integrating technology into education as a Tutor at A Yancy Life, utilizing multilingual skills to enhance language proficiency for students while promoting a culture of continuous learning and cybersecurity awareness.
Overview
8
8
years of professional experience
Work History
Tutor
A Yancy Life
01.2024 - Current
- Developed individualized lesson plans tailored to student learning styles and goals.
- Facilitated engaging tutoring sessions that improved student understanding of complex subjects.
- Assessed Whole class of student, and made progress through regular evaluations and adjusted instructional methods accordingly.
- Mentored junior tutors, fostering a collaborative learning environment and sharing best practices.
- Supported students with helpful study habits and exam strategies.
Sales Associate
Apple Car Wash
01.2022 - 12.2023
- Assisted customers with product selection, enhancing overall shopping experience.
- Developed and maintained knowledge of product features and promotions to drive sales.
- Processed transactions accurately using point-of-sale systems, ensuring efficient checkout procedures.
- Trained new staff on customer service protocols and sales techniques for improved effectiveness.
Cyber Security Analyst
ASIX AFGHANIXTAN
05.2019 - 03.2021
- As CyberSecurity Analyst at ASIX AFGHANIXTAN, I led efforts to monitor security access, install security measures, and analyze security breaches. I developed security strategies, trained employees on data security best practices, and conducted penetration tests to identify vulnerabilities. My work resulted in enhanced security measures and compliance with regulations.
- Conducted security audits to identify vulnerabilities.
- Collaborated with IT teams to integrate security measures into developing and deploying new applications.
Help Desk Analyst
Asayesh Logistics
01.2016 - 02.2019
- As a Help Desk Analyst at Asayesh Logistics, Kabul, I handled customer queries and technical issues, diagnosed hardware/software faults, and ensured smooth operations. I also updated self-help documents for efficient customer support.
- Provided Tier 1 IT support to non-technical internal users through desk-side support services.
- Used ticketing systems to manage and process support actions and requests.
- Resolved technical issues by troubleshooting.
Education
Certificate - Cyber Security
Google
San Francisco, CA03-2025
Certificate - Cyber Security
ISC2
Houston, TX01.2025
Certificate - CCNA
Zoom Byte
Kabul, Afghanistan01.2020
Bachelor Degree - Information Technology
RANA University
Kabul, Afghanistan02-2017
Skills
- Risk assessment
- Incident response
- Digital forensics
- Network security
- Software updates
- Issue resolution
- Technical support
- Customer education
- Report generation
- Patience and empathy
- Problem-solving skills
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Participated in various incentive programs and contests designed to support achievement of production goals.
- Recipient of individual and departmental awards for providing stellar client service.
- Endorsements in software development and mobile applications.
- Completed intensive training in database fundamentals and software engineering.
- Achieved target Goal through effectively helping with Team.
LANGUAGES
English (Fluent)
Persian/Farsi (Fluent)
Pashto(Fluent)
Work Preference
Work Type
Full TimeContract WorkInternshipLocation Preference
On-SiteRemoteHybridTimeline
Tutor
A Yancy Life
01.2024 - Current
Sales Associate
Apple Car Wash
01.2022 - 12.2023
Cyber Security Analyst
ASIX AFGHANIXTAN
05.2019 - 03.2021
Help Desk Analyst
Asayesh Logistics
01.2016 - 02.2019
Certificate - Cyber Security
Google
Certificate - Cyber Security
ISC2
Certificate - CCNA
Zoom Byte
Bachelor Degree - Information Technology
RANA University
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