Results-driven RHIA-certified healthcare professional with a Master’s in Health Informatics and over 10 years of experience spanning revenue cycle management, EHR systems optimization, Medicaid program analytics, and clinical research coordination. Proven success in improving reimbursement, enhancing data-driven decision-making, and supporting large-scale healthcare IT initiatives. Adept at stakeholder collaboration, project leadership, and optimizing technical processes to ensure regulatory compliance and operational excellence. With strong adaptability and a fast-learning ability, I have utilized the IMPACT Provider Enrollment system for meaningful use registration, attestation, and provider enrollment. Skilled at quickly learning and working with software modules such as Prior Authorization and developing familiarity with UAT testing, systems design, interfaces, Decision Support Systems, and Data Warehouse integrations to drive operational efficiency.
Fast learner with the ability to quickly adapt to new healthcare IT systems and tools, including IMPACT Provider Enrollment, Medi, Epic, eClinicalWorks, and Cerner.
Passionate about Health IT support — enjoy troubleshooting system issues, identifying root causes, and finding better ways to optimize systems to improve workflows and operational efficiency.
Skilled at process improvement and workflow optimization, leveraging data and system capabilities to enhance provider satisfaction and compliance.
Strong collaborator with experience working alongside IT teams, clinical staff, and state-level stakeholders to achieve Medicaid program objectives.